{"id":450324,"date":"2026-11-07T15:26:09","date_gmt":"2026-11-07T15:26:09","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-fl\/450324\/"},"modified":"2026-11-07T15:26:09","modified_gmt":"2026-11-07T15:26:09","slug":"jacksonville-recognized-for-improving-citizen-access-to-government","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-fl\/450324\/","title":{"rendered":"Jacksonville recognized for improving citizen access to government"},"content":{"rendered":"

Technological upgrades are in the spotlight. <\/p>\n

Jacksonville Mayor Donna Deegan<\/a> is trumpeting two recent awards for initiatives under her administration that make it easier to access local government and to understand what policy makers are doing.<\/p>\n

In the wake of the Center for Digital Government<\/a> bestowing a 2026 Government Experience (GovX) Project Award for the Jacksonville.gov<\/a> \u201cWebsite Redesign and Digital Experience Transformation\u201d and the Lean Competency System<\/a> giving the city its 2026 Scaling Continuous Improvement Capability Award for the city\u2019s 904Lean<\/a> program, the first-term Democrat says citizens are getting what they should from the city government.<\/p>\n

\u201cJacksonville residents deserve a city government that is always looking for ways to serve them better,\u201d said Deegan.\u00a0\u201cWhether it\u2019s finding what you need on Jacksonville.gov or getting a faster answer from a city department, these two awards reflect the same goal: a government that is easier to work with and more responsive to the people we serve. The credit belongs to employees across our city who are rethinking how we work every day.\u201d<\/p>\n

Wanyonyi Kendrick<\/a>, Chief Information Officer for the City of Jacksonville, discussed the website revamp that earned the GovX honor.<\/p>\n

\u201cWe set out to build a digital experience that is simple, accessible and connected, so residents don\u2019t need to know which department handles something to get it done. This recognition is a credit to our technology team and our partners across every city department. And we\u2019re not finished. We will keep listening to residents and improving the experience,\u201d Kendrick vowed.<\/p>\n

\"\"<\/a><\/p>\n

Regarding 904Lean, which is said to have streamlined permitting and contract approvals, LCS head\u00a0Catrin Archer said it exemplifies \u201cwhat scaling continuous improvement looks like.\u201d<\/p>\n

\u201cJacksonville has gone beyond individual projects to build the people, leadership and culture needed to make improvement part of everyday government. We\u2019re delighted to recognize 904Lean and the City\u2019s commitment to building lasting improvement capability,\u201d Archer added.<\/p>\n","protected":false},"excerpt":{"rendered":"Technological upgrades are in the spotlight. Jacksonville Mayor Donna Deegan is trumpeting two recent awards for initiatives under…\n","protected":false},"author":2,"featured_media":450325,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[174924,174925,174926,5890,116,118,117,79519,174927,174928],"class_list":["post-450324","post","type-post","status-publish","format-standard","has-post-thumbnail","category-jacksonville","tag-904-lean","tag-catrin-archer","tag-center-for-digital-government","tag-donna-deegan","tag-jacksonville","tag-jacksonville-headlines","tag-jacksonville-news","tag-jacksonville-gov","tag-lean-competency-system","tag-wanyonyi-kendrick"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/posts\/450324","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/comments?post=450324"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/posts\/450324\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/media\/450325"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/media?parent=450324"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/categories?post=450324"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/tags?post=450324"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}