JACKSONVILLE, Fla. \u2013 It\u2019s almost Christmas, and residents of Grassy Pond Apartments on California Avenue are still dealing with a bit of a mess.<\/p>\n
A rather large sinkhole appeared last week on the property of the Westside Jacksonville apartment complex, which led management to turn off water to the units while it\u2019s being repaired.<\/p>\n
Apparent sinkhole at Westside complex (WJXT)<\/p>\n
That was Friday night. Four days later, the tenants tell the News4JAX I-TEAM that they\u2019ve heard little to nothing from management about whether their water will be back on by Christmas.<\/p>\n
The residents told News4JAX they\u2019re having to use public restrooms at nearby businesses and are relying on friends and family for shower access.<\/p>\n
And, of course, many of them have plans to host the holidays and make food for their families, but that\u2019s all out the window. Instead, they\u2019re having to rely on takeout and other avenues to get what they need.<\/p>\n
The city of Jacksonville was out at the complex Tuesday morning, monitoring what crews were doing as they tried to repair the large hole in the ground.<\/p>\n
The complex, formerly managed by Peoples Choice Apartments, is now under Legacy Family Communities\u2019 management.<\/p>\n
RELATED |Social media influencer connected to troubled Westside apartments says he doesn\u2019t own it anymore. Records link his LLC<\/a>|Water is back at a Westside apartment complex after days without service. But residents don\u2019t know how long it will last<\/a>|Residents of troubled Westside apartment complex still can\u2019t find anyone to help with problems; city issues new citation<\/a><\/p>\n JEA confirmed that the property manager requested the water shutdown to conduct repairs. That request was not granted, but instead, the utility said, the water was shut off through the master meter.<\/p>\n Again, residents say they have received minimal communication about the situation and no timeline for restoration.<\/p>\n The water outage is the latest in a series of maintenance concerns at properties connected to People\u2019s Choice Apartments. The News4JAX I-TEAM has previously documented residents\u2019 complaints about deteriorating conditions and maintenance issues at affiliated properties.<\/p>\n Multiple attempts to reach representatives from both People\u2019s Choice Apartments and Legacy Family Communities for comment were unsuccessful.<\/p>\n Nobody really answers the phone when we call and ask questions, there\u2019s no one in the front office, and the crews performing repairs to the sinkhole declined to comment.<\/p>\n Copyright 2025 by WJXT News4JAX – All rights reserved.<\/p>\n","protected":false},"excerpt":{"rendered":"JACKSONVILLE, Fla. \u2013 It\u2019s almost Christmas, and residents of Grassy Pond Apartments on California Avenue are still dealing…\n","protected":false},"author":2,"featured_media":94040,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[6206,10316,3858,116,118,117,10315],"class_list":["post-94039","post","type-post","status-publish","format-standard","has-post-thumbnail","category-jacksonville","tag-i_team","tag-i-team","tag-investigations","tag-jacksonville","tag-jacksonville-headlines","tag-jacksonville-news","tag-westside"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/posts\/94039","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/comments?post=94039"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/posts\/94039\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/media\/94040"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/media?parent=94039"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/categories?post=94039"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/tags?post=94039"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}