{"id":94554,"date":"2025-12-24T05:48:15","date_gmt":"2025-12-24T05:48:15","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-fl\/94554\/"},"modified":"2025-12-24T05:48:15","modified_gmt":"2025-12-24T05:48:15","slug":"311-call-center-cape-coral-fl","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-fl\/94554\/","title":{"rendered":"311 Call Center | Cape Coral, FL"},"content":{"rendered":"<p><a style=\"float: right;\" rel=\"noopener nofollow\" href=\"https:\/\/capeims.capecoral.gov\/ccportal\/apps\/experiencebuilder\/experience\/?id=be6c2d496f584348a2dc89cf273d8c44\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/us-fl\/wp-content\/uploads\/2025\/12\/waste pro check your day.png\" style=\"height: 184px; width: 193px; float: right;\" alt=\"waste pro check your day\" width=\"167\" height=\"140\"\/><\/a>The 311 Call Center helps Cape Coral residents with city service inquiries, problem reporting, service requests, and status tracking.<\/p>\n<p>Hours of Operation:<br \/>Monday &#8211; Friday, 7:30 a.m. &#8211; 4:30 p.m.<br \/>Note: Closed on City-observed holidays.<\/p>\n<p>Three Ways to Submit a Digital Request:<br \/>\n<\/p>\n<p>Enter your request directly in the <a href=\"https:\/\/cityofcapecoralfl.tylerportico.com\/TIM\/Portal\/portal-home\" target=\"_blank\" rel=\"nofollow noopener\">Citizen Self-Service 311 portal on the City&#8217;s website<\/a><br \/>\nE-mail your city issue or service request to <a href=\"https:\/\/www.capecoral.gov\/mailto:311@capecoral.gov\" target=\"_blank\" rel=\"nofollow noopener\">311@capecoral.gov<\/a>. Please include the physical address of the problem and a description of your request. A customer service rep will send your concerns to the correct department for follow-up.\u00a0<br \/>\nDownload the Cape Coral 311 app* on your smartphone (see instructions below).<\/p>\n<p>NOTE:<br \/>While digital service requests may be submitted 24 hours a day, seven days a week, responses will be provided during the City&#8217;s regular business hours.\u00a0<\/p>\n<p>*Download the 311 App<\/p>\n<p>Get the Cape Coral 311 mobile app from the Apple App Store or Google Play Store. The app lets you:<\/p>\n<p>Report issues anytime<br \/>\nHelp identify problems<br \/>\nProvide feedback<br \/>\nReceive updates on your reports<\/p>\n<p>Watch the instructional video below for help with the download and use.<\/p>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"The 311 Call Center helps Cape Coral residents with city service inquiries, problem reporting, service requests, and status&hellip;\n","protected":false},"author":2,"featured_media":88149,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[209,211,210],"class_list":{"0":"post-94554","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-cape-coral","8":"tag-cape-coral","9":"tag-cape-coral-headlines","10":"tag-cape-coral-news"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/posts\/94554","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/comments?post=94554"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/posts\/94554\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/media\/88149"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/media?parent=94554"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/categories?post=94554"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-fl\/wp-json\/wp\/v2\/tags?post=94554"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}