A NURSE at a Bradford GP surgery has been awarded a very prestigious title.
Naomi Smith has been presented with the Queen’s Nurse Award for excellence in patient care.
Titled Queen’s Nurse (QN), the award recognises nurses who have provided outstanding healthcare.
Mrs Smith, a clinical general practice nurse manager at New Otley Road Medical Practice, is thrilled with her award.
Her colleagues are all very proud of her. (Image: T&A)
Nurse ensures patients feel ‘valued, listened to, and supported’
“I was honoured to be awarded the title of Queen’s Nurse, recognising my commitment to excellence in patient care and nursing practice,” she said.
“Since joining New Otley Road Medical Centre and The Family Practice, I have continued to focus on improving patient experiences, ensuring individuals feel valued, listened to, and supported.”
Mrs Smith at her colleagues in Bradford. (Image: T&A)
What is a Queen’s Nurse title?
The Queen’s Nurse title is granted to nurses, health visitors, and midwives who have showcased a high level of commitment to patient care and nursing practice after a minimum of five years working in the community, primary care, or social care.
Mrs Smith at her practice. (Image: T&A)
‘She did not judge silly questions’
One patient, who wishes to remain anonymous, said: “Naomi was able to tailor the care I needed after surgery to me and did all she could to keep me comfortable whilst in pain and always available if needed.”
Mrs Smith offered “great advice on aftercare and genuinely cared, took the time to listen and understand what I needed to help me heal after surgery,” the patient added.
“She did not judge silly questions but answered them ensuring I left comfortable and satisfied.
“She even followed up about a scan relating to surgery after effects and helped me get an appointment.”
New Otley Road Medical Practice is a well-established NHS GP surgery in Bradford. (Image: T&A)
‘She is everything a Queen’s Nurse should be’
What also stood out to this patient in particular was Mrs Smith’s ability to actually remember her patients.
“She even remembers you each appointment whereas some nurses just want you in and out without looking at you,” they added.
“She is everything a Queen’s Nurse should be.
“She should be recognised for who she is and the extra mile she will go.”