Irondequoit, N.Y. (WHAM) — Kardy Rin, who has lived on Carlsam Drive for 10 years, said the land behind her home began shifting on Wednesday after Tuesday’s severe weather.

“I have no words to describe it, and it’s a nightmare,” Rin said.

Rin said her husband was the first to notice the damage.

“He’s like, ‘our backyard is gone.’ I was like, ‘What do you mean our backyard is gone?’” Rin recalled. “It’s like, everything is gone, and he’s like ‘baby, you have to be careful, like it’s coming down very fast and more came down on Thursday.”

The family said that after an assessment by town engineers and visits from the fire marshal, they were ordered to evacuate on Thursday. Rin noted the move has been difficult for her children.

“My little ones are like ‘are we coming home?’” Rin said. “I was like, ‘I’m not sure we’re coming home, you know, we have to wait… the house is not feeling well. We have to make sure the house feels better. You know, we have to pack everything as soon as possible, get in, get out, before it gets worse.'”

Rin’s next-door neighbor, David Stafford, said he helped the family move to her brother-in-law’s house, but said his own property is also being impacted.

“This is now all sinking very quickly into the ravine behind us,” Stafford said.

Stafford shared an alarming video with 13WHAM of the land actively shifting again on Thursday.

As of Saturday, Stafford and his wife said they had not been ordered to leave their home, but said they are concerned about what could happen next.

“My wife is pregnant right now,” Stafford said. “She’s due in October, so we were really looking forward to living here. We had plans for a nice little playground in the backyard. It’s really tough to talk about.”

Stafford said his insurance will not cover damages. Stafford noted that he and his wife have lived in their home for 13 years and have never dealt with anything like this before.

With the landslide now less than 10 feet away from Rin’s foundation, both neighbors said they are pleading for assistance and answers from officials.

“Can’t sleep, can’t eat, trying to figure out what’s the next step,” Rin said. “No one’s giving us an answer… We are still waiting and waiting, and no one is giving us an answer.”

Irondequoit Town Supervisor John Perticone released a statement Saturday evening.

On Wednesday evening, the Irondequoit Department of Public Works (DPW) responded to a call from a homeowner on Carlsam Drive regarding a condition in their backyard which is adjacent to state-owned property. Initial observations indicated a slope failure affecting the homeowner’s private property.On Thursday morning, the Town’s Commissioner of Public Works, DPW staff, the Town’s Fire Marshal, and I returned to the site to further assess the situation. The Town has contacted both New York State and Monroe County on behalf of the homeowner. Additionally, our Commissioner of Public Works reached out to the Town’s engineering firm to gather preliminary information to better understand the scope and potential impacts of the issue.This remains an active and evolving situation, and we will continue to monitor as the safety of those affected is of utmost importance.

13WHAM also reached out to Monroe County and the New York State Department of Environmental Conservation on Saturday, but has not yet heard back.

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