ROCHESTER, N.Y. (WROC) — The NYS Public Service Commission adopted the terms and conditions of a settlement requiring nine energy service companies (ESCOs) to collectively pay $50 million in billing adjustments to customers.
According to Governor Kathy Hochul, the nine companies are affiliated with energy supplier NRG. They will provide billing adjustments to all former and current mass market legacy customers who were allegedly not transferred to revised contracts after April 2021.
The companies are also required to provide up to $21 million in guaranteed future savings to certain customers. They must also provide over $900,000 in billing adjustments for certain low-income customers who inadvertently received ESCO service.
The following companies are listed in the settlement:
Gateway Energy Services Corporation
Energy Plus Natural Gas LLC
Direct Energy Services LLC
Green Mountain Energy Company
Reliant Energy Northeast LLC
Stream Energy New York LLC
NRG Business Marketing LLC
These companies allegedly violated multiple provisions of PSC’s Uniform Business Practices. Most of them were accused of violating a Reset Order, a 2016 order prohibiting service to low-income customers by ESCOs, and Green Mountain was accused of violating an order on ESCO waivers.
On September 23, 2025, the companies were ordered by the PSC to show cause within 30 days why their eligibility to act as ESCOs shouldn’t be revoked or why they should not face consequences. The companies denied all of the allegations.
Copyright 2026 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
For the latest news, weather, sports, and streaming video, head to RochesterFirst.