STATEN ISLAND, N.Y. — Staten Island residents have filed more than 12,000 complaints to New York City in September, and some complaints are more common than others.
The Staten Island Advance/SILive.com analyzed publicly available 311 data from New York City’s Open Data portal to determine the most frequent complaints lodged by borough residents in September.
The dataset, which includes all 311 complaints filed on Staten Island from Sept. 1 through Sept. 30, showed that borough residents filed 12,364 complaints. That’s about 412 complaints each day during September.
Complaints poured in from all across the borough, with thousands recorded in each ZIP code.
Here were the top complaints in September filed by Staten Islanders, according to the data.
The most common complaint was for illegal parking, which isn’t a surprise as the issue has long plagued Staten Island, the most car-dependent borough. There were 1,412 complaints regarding illegal parking in September.
It’s followed by the second most common issue, which was residential noise, with 942 complaints filed. The third most common issue was streetlight conditions, with 749 complaints, followed by damaged trees, with 643 complaints. The issue rounding out the top five most common complaints was related to street conditions, which had 484 calls.
Here’s a look at the 10 most common 311 complaints filed on Staten Island in September 2026, according to data.
1) Illegal parking
1,412 complaints
2) Noise – residential
942 complaints
3) Poor street light condition
749 complaints
4) Damaged trees
643 complaints
5) Poor street condition
484 complaints
6) Missed trash collection
476 complaints
7) Abandoned vehicle
449 complaints
8) Blocked driveway
442 complaints
9) Overgrown tree/branches
404 complaints
10) Dirty conditions
364 complaints