Manhattan Associates (MANH) announced enhancements to Manhattan Active Omni. These innovations are designed to help retailers maximize in-store and online sales while delivering customer experiences across all touchpoints. New capabilities include embedded agentic AI for store associates and customer service teams, real-time sales, and fulfillment insights. Manhattan announced commercial availability of three new AI agents, a Store Associate Agent, a Contact Center Agent, and an OMS Configuration Agent, all available within the Manhattan Active Omni user interface.
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