GE HealthCare is teaming up with Duke Health and The Queen’s Health Systems to support the development of a new AI-powered software platform aimed at improving hospital operations and patient care.
The company said both health systems will contribute clinical and operational input to help shape its upcoming software-as-a-service product. The software, part of GE HealthCare’s CareIntellect suite, will use AI and predictive analytics to recommend operational actions across key areas such as staffing, bed utilization and patient flow.
The initiative builds on lessons from GE HealthCare’s existing Command Center platform, which is currently used in nearly 500 hospitals worldwide. The forthcoming application will run on a cloud-first infrastructure designed to simplify integration with existing hospital systems and provide enterprise-grade security and standardized connectivity to electronic medical records.
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Leaders at both Queen’s and Duke pointed to previous improvements from using GE HealthCare technology. According to the company, The Queen’s Medical Center in Honolulu saw a 22% increase in patient transfer admissions and a 1.07-day reduction in average length of stay within the first ten months of launching its operations center. These changes were associated with an estimated $20 million in savings.
“At Queen’s, we believe in the power of technology to empower clinicians and improve patient care,” said Ashley Shearer, vice president of care coordination and patient flow at The Queen’s Medical Center. “We look forward to providing our perspective and sharing our learnings to help inform GE HealthCare’s newest software solution.”
Duke Health is also offering its perspective based on recent experience deploying digital tools to support system-wide coordination. “Bringing the latest technology into our organization has allowed us to give our leadership the information we need to quickly adjust, tackle emerging issues, and optimize the care we provide across our hospitals,” said Kristie Barazsu, president of Duke Health Lake Norman Hospital.
The new software is still in development, with GE HealthCare positioning it as a scalable, data-driven tool to help health systems respond more quickly to operational demands.