Supporters say it ensures customers who rely on physical currency are not left behind in an increasingly cashless economy.

ALBANY, N.Y. (WNYT)- A New York law now requires retail stores and food businesses to take cash, and some Capital Region businesses have already changed how they operate.

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The law, which recently took effect, requires most retail stores and food businesses in New York State to accept cash payments. Supporters say it ensures customers who rely on physical currency are not left behind in an increasingly cashless economy.

In downtown Albany, officials say MVP Arena is preparing to adapt while still maintaining largely cashless operations. In the coming weeks, the arena plans to install reverse ATMs — machines that allow customers to convert cash into prepaid debit cards that can be used throughout the venue.

Other businesses that previously did not accept cash are making more direct changes.

“The Scene Coffee and Cocktails” in Guilderland had operated as a cashless business since opening two and a half years ago. But following the new law, it has introduced a cash register and now accepts cash payments.

General Manager Kevin Cleveland said the shift adds extra steps to daily operations but is manageable.

“It takes another 15 to 20 minutes to cash out a drawer, make the deposit, go to the bank,” Cleveland said. “I’ve done it in the past.”

For some customers, the change is long overdue.

“I think cash should always be an option,” said Jane Ward of Glenmont.

Ward said the new law won’t impact her household much, as her husband already pays exclusively with cash. Others, like Carol O’Brien of Latham, say having the option can even come with benefits.

“I like the option only for the fact that some places, when they take cash, you get a three percent discount,” O’Brien said.

The law does include several exceptions. Businesses are not required to accept bills larger than $20, and cash is not required for online or over-the-phone transactions. It also allows venues to remain effectively cashless if they provide a way for customers to convert cash into prepaid cards — a model used by venues like MVP Arena, Saratoga Race Course and SPAC.

MVP Arena General Manager Bob Belber said the goal is to give customers flexibility.

“Anybody that wants to use cash should be able to,” Belber said. “At the end of the day, it’s good to have options.”

State officials say businesses that violate the law could face fines of up to $1,000 for a first offense and $1,500 for repeat violations. Consumers who believe a business is not complying are encouraged to contact the New York State Attorney General’s Office.

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