{"id":100360,"date":"2026-01-14T19:35:16","date_gmt":"2026-01-14T19:35:16","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-ny\/100360\/"},"modified":"2026-01-14T19:35:16","modified_gmt":"2026-01-14T19:35:16","slug":"verizon-customers-nationwide-left-unable-to-text-and-call-after-massive-network-outage","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-ny\/100360\/","title":{"rendered":"Verizon customers nationwide left unable to text and call after massive network outage"},"content":{"rendered":"

Verizon Wireless customers across the country were slammed by a massive network outage Wednesday morning that knocked tens of thousands of phones into SOS mode and left users unable to make calls, send texts or access mobile data.<\/p>\n

The disruption began surfacing shortly after 9 a.m. EST and rapidly escalated, with outage-tracking site Downdetector logging more than 113,000 reports at its peak as complaints poured in from coast to coast.<\/p>\n

Verizon users indicated a problem with their service, the company said in a statement. Timon \u2013 stock.adobe.com<\/p>\n

Verizon users nationwide report issues with the service. Downdetector<\/p>\n

Users in major cities\u00a0including New York, Los Angeles, Chicago, Boston<\/a>\u00a0and Washington, DC, reported total signal loss, failed calls and dead data connections, according to Downdetector.<\/p>\n

DownDetector graph shows the large amount of users detecting issues with Verizon. Downdetector<\/p>\n

Verizon acknowledged the outage in a brief statement, saying it was aware of an issue impacting service for some customers and that engineers were working to resolve it.<\/p>\n

\u201cWe are aware of an issue impacting wireless voice and data services for some customers,\u201d a Verizon spokesperson told The Post.<\/p>\n

\u201cOur engineers are engaged and are working to identify and solve the issue quickly. We understand how important reliable connectivity is and apologize for the inconvenience.\u201d<\/p>\n

Verizon users reported issues with their services on Wednesday, Jan. 14, 2026. Getty Images<\/p>\n

The company had not disclosed a cause or timeline for full restoration as of Wednesday afternoon.<\/p>\n","protected":false},"excerpt":{"rendered":"Verizon Wireless customers across the country were slammed by a massive network outage Wednesday morning that knocked tens…\n","protected":false},"author":2,"featured_media":100361,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[288,9,11,10,46028,344,18330],"class_list":["post-100360","post","type-post","status-publish","format-standard","has-post-thumbnail","category-new-york","tag-business","tag-new-york","tag-new-york-headlines","tag-new-york-news","tag-outages","tag-power-outage","tag-verizon"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts\/100360","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/comments?post=100360"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts\/100360\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/media\/100361"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/media?parent=100360"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/categories?post=100360"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/tags?post=100360"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}