{"id":100927,"date":"2026-01-15T06:52:10","date_gmt":"2026-01-15T06:52:10","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-ny\/100927\/"},"modified":"2026-01-15T06:52:10","modified_gmt":"2026-01-15T06:52:10","slug":"nationwide-verizon-outage-resolved-after-several-hours","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-ny\/100927\/","title":{"rendered":"Nationwide Verizon outage resolved after several hours"},"content":{"rendered":"

A nationwide Verizon Wireless outage<\/a> was finally resolved on Wednesday night after tens of thousands of phones were knocked into SOS mode and fuming customers were stuck without service for over 12 hours.<\/p>\n

\u201cThe outage has been resolved. If customers are still having an issue, we encourage them to restart their devices to reconnect to the network,\u201d Verizon posted in a statement on social media<\/a> around 10:20 p.m.<\/p>\n

A nationwide Verizon Wireless outage was resolved on Wednesday night. Timon \u2013 stock.adobe.com<\/p>\n

\u201cFor those affected, we will provide account credits. Details will be shared directly with customers. We sincerely apologize for the disruption,\u201d the statement continued.<\/p>\n

The outage triggered over 175,000 outage reports nationwide on Downdetector at its peak. Spotiness in coverage began as early as 9 a.m. ET for some customers and the issue gained widespread attention on social media around noon.<\/p>\n

Furious customers from coast to coast complained their phones were left stuck in SOS mode <\/a>with calls failing to connect and no bars of service.<\/p>\n

The disruption also prompted emergency alerts in New York City and Washington, DC, warning that Verizon customers were having trouble reaching 911. <\/p>\n

The outage, which gained widespread attention on social media around noon ET, triggered over 175,000 outage reports nationwide on Downdetector at its peak. Verizon<\/p>\n

An hour before the outage was resolved, the nation\u2019s largest wireless carrier copped to letting its customers down.<\/p>\n

\u201cToday, we let many of our customers down and for that, we are truly sorry. They expect more from us. We are working non-stop and making progress,\u201d Verizon wrote on X. <\/p>\n

The carrier also vowed to \u201cmake this right\u201d and offer account credits to customers affected by the massive outage. Verizon said details on the credits will be shared directly with customers. <\/p>\n

Republican New York State Assembly member Anil Beephan, Jr. announced <\/a>on Wednesday that he had asked the Federal Communications Commission\u00a0to look into \u201cthe repeated Verizon wireless outages that have occurred over the past year,\u201d which have posed a \u201cserious threat\u201d to public safety.<\/p>\n

The carrier vowed to \u201cmake this right\u201d and offer account credits to customers affected by the massive outage. Getty Images<\/p>\n

The outage \u201chad a significant and unacceptable impact on public safety, including disruptions to reliable access to emergency communications and critical response systems,\u201d Beephan wrote in a letter to FCC chairman Brendan Carr.<\/p>\n

\u201cIn addition to public safety risks, these outages have caused substantial and ongoing inconveniences to residents, businesses, and local institutions, many of whom rely on wireless service for employment, healthcare access, education, and daily operations,\u201d he continued. <\/p>\n

In an earlier statement, the FCC said <\/a>it<\/a>\u00a0is<\/a> \u201caware of today\u2019s wireless outages impacting some Verizon customers.\u201d<\/p>\n

\u201cWe are continuing to monitor the situation,\u201d the FCC wrote on X. <\/p>\n","protected":false},"excerpt":{"rendered":"A nationwide Verizon Wireless outage was finally resolved on Wednesday night after tens of thousands of phones were…\n","protected":false},"author":2,"featured_media":100928,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[27518,9,11,10,46028,58,46174],"class_list":{"0":"post-100927","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-new-york","8":"tag-cell-phones","9":"tag-new-york","10":"tag-new-york-headlines","11":"tag-new-york-news","12":"tag-outages","13":"tag-us-news","14":"tag-verizon-wireless"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts\/100927","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/comments?post=100927"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts\/100927\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/media\/100928"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/media?parent=100927"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/categories?post=100927"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/tags?post=100927"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}