When you book a room, the price you see is often not the price you pay. Many hotels utilize\u00a0\u201cjunk fees,\u201d advertising a base room rate and only later revealing\u00a0additional\u00a0mandatory charges that make it harder for consumers to understand the true overall cost. Many hotels also issue unexpected credit card holds or deposits with misleading terms. In 2025, DCWP received over 300 complaints from consumers related to hidden hotel fees or unexpected holds.<\/p>\n
To address this problem, DCWP\u00a0proposed<\/a>\u00a0a rule modeled on a Federal Trade Commission (FTC)\u00a0rule<\/a> that makes it a deceptive trade practice under the City\u2019s Consumer Protection Law to offer, display or advertise a price for a hotel without clearly and conspicuously disclosing the total price of the stay, including all mandatory fees. The new rule goes a step further than the FTC\u2019s rule requiring transparency on mandatory credit card holds or deposits taken as well.<\/p>\n Today\u2019s announcement builds on the work the Mamdani Administration is doing to hold companies accountable and protect New Yorkers from deceptive practices, including issuing two Executive Orders that crack down on citywide junk fees and subscription traps, and creating a Citywide Junk Fee Task Force to target predatory companies.<\/p>\n Hotels in New York City are also required to comply with other key consumer and worker protections, including the Hotel Service Disruption Act, which requires that consumers be notified of changes to service during their stay, and the Safe Hotels Act, which prohibits illegal subcontracting at hotels. Together these laws ensure that the city\u2019s hotel industry is transparent with its consumers and compliant with nation-leading workers\u2019 rights requirements.<\/p>\n \u201cWhether\u00a0you are\u00a0visiting the five boroughs for the World Cup or leaving our city for a well-deserved vacation, you deserve to know how much a hotel\u00a0costs\u00a0up front. This new rule will ensure that New Yorkers and visitors alike are not stuck paying hidden hotel fees, and will instead save millions of dollars each year,\u201d said\u00a0Mayor Zohran Mamdani. \u201cIn just three weeks, our administration has made it clear that deceptive business practices do not have a home here\u2014and that City Hall will always fight for New Yorkers to know exactly what they are paying for.\u201d<\/p>\n \u201cThis final rule delivers on affordability\u2014for New Yorkers traveling across the country to see the World Cup, and visitors who want to experience our incredible city,\u201d said\u00a0DCWP Commissioner Sam Levine.\u00a0\u201cDCWP will use its full enforcement authority to ensure hotels comply with the laws and rules of our city and we will be vigilant to ensure consumers have transparency in their transactions and that workers\u2019 rights are respected.\u201d<\/p>\n \u00a0<\/p>\n
![\"NYC\"](\"https:\/\/www.newsbeep.com\/us-ny\/wp-content\/uploads\/2025\/12\/NYC-428x460.png\" "\\"NYC")
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