{"id":147022,"date":"2026-02-27T04:33:08","date_gmt":"2026-02-27T04:33:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-ny\/147022\/"},"modified":"2026-02-27T04:33:08","modified_gmt":"2026-02-27T04:33:08","slug":"impact-chatbot-canceled-the-city","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-ny\/147022\/","title":{"rendered":"Impact: Chatbot Canceled | THE CITY"},"content":{"rendered":"<p><img loading=\"lazy\" data-recalc-dims=\"1\" decoding=\"async\" width=\"1024\" height=\"683\" class=\"wp-block-cover__image-background wp-image-73293 size-large\" alt=\"The city was testing a chatbot on NYC.gov,\" src=\"https:\/\/www.newsbeep.com\/us-ny\/wp-content\/uploads\/2026\/02\/013026_city_chatbot.jpg\" data-object-fit=\"cover\"  \/><\/p>\n<p>Mamdani Eliminates Dysfunctional ChatBot<\/p>\n<p>January 30, 2026<\/p>\n<p>In January 2026, Zohran Mamdani suggested terminating a city program whose defects had first been revealed by THE CITY and a partner media outlet, The Markup. Looking for ways to close New York\u2019s budget deficit, Mamdani said he would eliminate <a href=\"https:\/\/www.thecity.nyc\/2026\/01\/30\/mamdani-unusable-ai-chatbot-budget\/\" rel=\"nofollow noopener\" target=\"_blank\">the city\u2019s malfunctioning AI chatbot<\/a>.\u00a0<\/p>\n<p>The chatbot, released in 2023 by former Mayor Adams, was meant to help business owners check city rules and regulations.<\/p>\n<p>The Markup and THE CITY reported that the AI-powered bot consistently provided <a href=\"https:\/\/www.thecity.nyc\/2024\/03\/29\/ai-chat-false-information-small-business\/\" rel=\"nofollow noopener\" target=\"_blank\">false information and damaging guidance<\/a> that would lead to illegal business practices, like taking a cut of employees\u2019 tips. It also cost a whopping $600,000 to build.<\/p>\n<p>The mayoral transition team had seen reporting on the bot from The Markup and THE CITY, and introduced it to Mamdani as a potential area to cut costs.\u00a0 As of February 5, the city has <a href=\"https:\/\/www.nyc.gov\/main\/error\/chatbot-maintenance\" rel=\"nofollow noopener\" target=\"_blank\">taken down the chatbot<\/a>.<\/p>\n<p>Thank you for reading \u2014 and for being a part of what makes the city and THE CITY so great. Please <a href=\"https:\/\/donorbox.org\/nycdonate\/?utm_source=header&amp;utm_medium=web&amp;_gl=1*7x9m4n*_ga*MTg4Nzg5MTU0Ny4xNzU5MTU4OTQw*_ga_G0ZNNV3GTX*czE3NzE5Njc1MzckbzMwOSRnMCR0MTc3MTk2NzUzNyRqNjAkbDAkaDA.\" rel=\"nofollow noopener\" target=\"_blank\">consider donating<\/a> to help keep our reporters on the beat.\u00a0<\/p>\n<p>To read more about THE CITY\u2019s impact, view <a href=\"https:\/\/thecity.nyc\/impact\" rel=\"nofollow noopener\" target=\"_blank\">our impact page<\/a>. Or, read <a href=\"https:\/\/www.thecity.nyc\/impact-reports\/\" rel=\"nofollow noopener\" target=\"_blank\">our latest impact report<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"Mamdani Eliminates Dysfunctional ChatBot January 30, 2026 In January 2026, Zohran Mamdani suggested terminating a city program whose&hellip;\n","protected":false},"author":2,"featured_media":147023,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[9,56,63,65,64],"class_list":{"0":"post-147022","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-new-york-city","8":"tag-new-york","9":"tag-ny","10":"tag-nyc","11":"tag-nyc-headlines","12":"tag-nyc-news"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts\/147022","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/comments?post=147022"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts\/147022\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/media\/147023"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/media?parent=147022"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/categories?post=147022"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/tags?post=147022"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}