{"id":181131,"date":"2026-03-31T18:29:08","date_gmt":"2026-03-31T18:29:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-ny\/181131\/"},"modified":"2026-03-31T18:29:08","modified_gmt":"2026-03-31T18:29:08","slug":"patient-claims-luxe-nyc-hospital-known-for-chanel-gift-bags-gave-her-fleas","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-ny\/181131\/","title":{"rendered":"Patient claims luxe NYC hospital known for Chanel gift bags gave her fleas"},"content":{"rendered":"<p>New York\u2019s moms-to-be are itching to deliver there.<\/p>\n<p>But for one woman, the itching didn\u2019t stop when she got home.<\/p>\n<p>After a successful scheduled Cesarean birth \u2014\u00a0her second at the Alexandra Cohen Hospital for Women and Newborns at 68th and York \u2014 one woman claims she came home with a flea infestation that would require her, her husband, their toddler and their newborn to vacate their apartment for fumigators.<\/p>\n<p>The private Alexandra Cohen maternity unit, part of the NewYork\u2013Presbyterian\/Weill Cornell Medical Center on the Upper East Side, has long been considered one of the most elite birthing hotspots in the city. NewYork-Presbyterian<\/p>\n<p>The woman, identified by the pseudonym Lindsay, recently <a href=\"https:\/\/www.thecut.com\/article\/a-luxury-birth-center-breaking-hearts-on-the-upper-east-side.html#comments\" target=\"_blank\" rel=\"noopener nofollow\">detailed the ordeal to The Cut<\/a>, noting that she first suspected something was off when she was moved into one of the hospital\u2019s much buzzed-about private postpartum rooms \u2014 five hours after she should have been moved there \u2014 only to find holes in the bedsheets.<\/p>\n<p>For years, Alexandra Cohen, the dedicated maternity unit of the NewYork\u2013Presbyterian\/Weill Cornell Medical Center on the Upper East Side, was known among the pregnant elite as the birthing hotspot.\u00a0<\/p>\n<p>Its bespoke design and spacious marble bathrooms glistened with the promise of luxury, as did the <a href=\"https:\/\/nypost.com\/2024\/07\/25\/lifestyle\/nyc-hospital-bills-36k-per-birth-but-you-get-a-free-chanel-gift\/\" rel=\"nofollow noopener\" target=\"_blank\">chic Chanel goody bags<\/a> sent home with each new mom and baby \u2014\u00a0the subject of multiple viral TikToks in the last few years.<\/p>\n<p>Since 2004, when the private hospital received a $1.5 million endowment from Chanel, patients have brought home two bundles of joy: Their baby, plus free items from Chanel beauty. Most recently, that\u2019s been comprised of a branded cloth bag stuffed with a facial cleanser, perfume and lipstick, totalling around $200.<\/p>\n<p>The hospital stay itself isn\u2019t free, of course, and a vaginal delivery can cost patients <a href=\"https:\/\/turquoise.health\/care\/service\/OB001\/provider\/9367\/cost_breakdown\/?plan=1&amp;card_index=2&amp;total_count=4&amp;price_quadrant=2\" target=\"_blank\" rel=\"noopener nofollow\">close to $30,000<\/a>.\u00a0\u00a0<\/p>\n<p>Lindsay told The Cut that her first experience at Alexandra Cohen had been \u201cvery nice,\u201d though the delivery of her first-born was \u201ctraumatic\u201d for reasons not having to do with the quality of care.\u00a0<\/p>\n<p>But at 3 a.m. during her first night postpartum with her second baby, Lindsay woke up to a feeling she compared to mosquito bites all around her ankles. She had been wearing \u201cfreshly laundered compression socks she\u2019d brought from home.\u201d<\/p>\n<p>Patients, like this one who is not featured in the story, go home with Chanel-branded goody bags. @nicole.radon.humphrey \/ TikTok<\/p>\n<p>She kept itching even after she got home a few days later, and noticed that the bites seemed to be multiplying, eventually turning into \u201cthrobbing blisters.\u201d\u00a0<\/p>\n<p>Her feet, according to The Cut, were \u201ctoo swollen to put on shoes,\u201d and she \u201ccould barely walk.\u201d\u00a0<\/p>\n<p>Eventually, she caught a bug jumping around in her sheets.\u00a0<\/p>\n<p>\u201cAll I know is I left my home with not one bite and came back from NYP with several that grew to dozens,\u201d she said, adding that her family has no pets.<\/p>\n<p>The itching was so bad that Lindsay had started to reach down to her ankles and scratch, which can be dangerous when recovering from a C-section. Paranoid, she also started \u201cobsessively vacuuming and scrubbing her apartment,\u201d though it\u2019s advised to <a href=\"https:\/\/www.babycenter.com\/baby\/postpartum-health\/c-section-recovery_221\" target=\"_blank\" rel=\"noopener nofollow\">avoid strenuous activities for six to eight weeks<\/a> after the surgery.<\/p>\n<p>To add insult to itching, Lindsay\u2019s incision reportedly became infected, likely because of the movement, and she was prescribed two courses of antibiotics to manage it.<\/p>\n<p>The Cut reported that Lindsay complained to the hospital about the fleas, only to be met with a patient-services representative who said Alexandra Cohen was \u201cunable to identify any potential source for the infestation.\u201d\u00a0<\/p>\n<p>A spokesperson for the hospital told The Cut that they \u201ccould not comment on individual cases, citing patient privacy, though they reiterated that no signs of fleas had been found and noted that the hospital follows a standardized cleaning process.\u201d They did, however offer to pay for Lindsay\u2019s home extermination as a \u201ccourtesy.\u201d<\/p>\n<p>Speaking to The Post, a spokesperson added: \u201cThe Alexandra Cohen Hospital for Women and Newborns is known and sought out by our patients for providing exceptional, personalized care. That reputation for excellence is a result of the skill, dedication and compassion of our remarkable teams. <\/p>\n<p>Doulas say some of the fancy design elements of this hospital are overshadowed by the \u201chuge trash piles\u201d on the floor of some of the birthing rooms. NewYork-Presbyterian<\/p>\n<p>\u201cWe\u2019re proud that our patients choose us to deliver their babies \u2014 it\u2019s a trust we do not take lightly.\u201d<\/p>\n<p>Meanwhile, other women shared their own experiences with The Cut, alleging that the hospital is \u201covercrowded\u201d and \u201cpoorly managed.\u201d\u00a0<\/p>\n<p>Several have given chilling details about their deliveries, including one woman whose back was caked in dried feces from an unknown source. (It\u2019s incredibly common for women to defecate during labor.)<\/p>\n<p>\u201cI understand that a labor-and-delivery environment is unpredictable,\u201d one doula said. \u201cI work in all the New York City hospitals. They all have days where it\u2019s crazytown.\u201d\u00a0<\/p>\n<p>Other doulas have complained about the \u201cunclean facilities,\u201d noting that the floors have been \u201cstreaked\u201d with amniotic fluid and spotted with blood and unidentifiable brown liquid.<\/p>\n<p>However, other patients have reported being perfectly happy with their experiences at the hospital, offering rave reviews in response to The Cut\u2019s piece.<\/p>\n<p>\u201cI gave birth here and it felt like a Four Seasons compared to every other hospital my friends gave birth in\/described to me,\u201d wrote one Instagram commenter. \u201cThe nurses were incredible and the doctors were even better. I felt genuinely cared for and the rooms were so clean you could eat off the floor. I literally chose my doctor so I could give birth here.\u201d<\/p>\n<p>\u201cDelivered December 2025 with my miracle baby girl after cancer,\u201d said another. \u201cThis was the only hospital recommended to me by my oncology team at Memorial Sloane Kettering and my IVF team because of how amazing the care is. 100000\/10 experience. They got my daughter here safely and made me feel so cared for every step of the way.\u201d<\/p>\n<p>Yet another insisted she had \u201camazing\u201d care, while a fourth insisted she \u201ccouldn\u2019t have asked for a better birth.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"New York\u2019s moms-to-be are itching to deliver there. But for one woman, the itching didn\u2019t stop when she&hellip;\n","protected":false},"author":2,"featured_media":181132,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[42140,2953,5567,57,9,56,63,65,22198,64,4014,19269],"class_list":{"0":"post-181131","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-new-york-city","8":"tag-birth","9":"tag-health","10":"tag-health-care","11":"tag-metro","12":"tag-new-york","13":"tag-ny","14":"tag-nyc","15":"tag-nyc-headlines","16":"tag-nyc-health-and-hospitals","17":"tag-nyc-news","18":"tag-pregnancy","19":"tag-womens-health"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts\/181131","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/comments?post=181131"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts\/181131\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/media\/181132"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/media?parent=181131"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/categories?post=181131"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/tags?post=181131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}