Oberweis to open first scoop shop, inside a Giordano\u2019s<\/a><\/p>\n\u201cIt was very important that someone could handle that complexity in real time,\u201d Gupta said. \u201cAnd then it opened up a world of possibility that you can expose guests to the food in addition to the treats and vice-versa.\u201d<\/p>\n
Dairy Queen is the latest fast-food chain to experiment with AI in the drive-thru as they look to make their biggest sales channel more efficient and sell more food with automatic upsells. Others using it in some capacity include Bojangles, Carl\u2019s Jr.\/Hardee\u2019s, Taco Bell, Taco Johns and Wendy\u2019s.<\/p>\n
The success of that strategy depends who you ask. Restaurant operators say AI is speeding up service and making things easier for staff. And, they say, AI never gets tired or clocks in late. But the bots do make mistakes. And some consumers simply don\u2019t like the idea of AI taking their order.<\/p>\n
Gupta acknowledged that challenge, and said his job as a technologist is to convert the doubters with more hospitable, human-like bots. And he believes that more people will accept it as they become more familiar with the technology.<\/p>\n
\u201cThere\u2019s always gonna be some people who are anti-AI,\u201d he said. \u201cBut I expect that as a macro trend, that will shift pretty quickly in our favor.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"Dairy Queen is bringing artificial intelligence to its drive-thrus. The 4,115-unit treat chain said Thursday that it will…\n","protected":false},"author":2,"featured_media":200189,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[37],"tags":[9,24,63,122,124,123],"class_list":{"0":"post-200188","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-queens","8":"tag-new-york","9":"tag-new-york-city","10":"tag-nyc","11":"tag-queens","12":"tag-queens-headlines","13":"tag-queens-news"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts\/200188","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/comments?post=200188"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts\/200188\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/media\/200189"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/media?parent=200188"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/categories?post=200188"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/tags?post=200188"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}