{"id":294992,"date":"2026-07-13T23:13:37","date_gmt":"2026-07-13T23:13:37","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-ny\/294992\/"},"modified":"2026-07-13T23:13:37","modified_gmt":"2026-07-13T23:13:37","slug":"news-12-brooklyn-jay-z-fans-seek-refunds-after-hourslong-delay-outside-yankee-stadium","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-ny\/294992\/","title":{"rendered":"News 12 | Brooklyn | Jay Z Fans Seek Refunds After Hourslong Delay Outside Yankee Stadium"},"content":{"rendered":"<p data-rich-text-paragraph=\"true\">Thousands of fans were left waiting outside Yankee Stadium for hours before Jay-Z&#8217;s third and final anniversary concert on Sunday night, after stadium officials closed the entry gates.<\/p>\n<p data-rich-text-paragraph=\"true\">In a joint statement, Yankee Stadium, Live Nation and Roc Nation said large groups of people without tickets rushed the gates, pushing past ticket holders and, at times, breaching security.<\/p>\n<p data-rich-text-paragraph=\"true\">Organizers said the gates were later reopened &#8220;cautiously and carefully&#8221; to protect the safety of people inside and outside the stadium.<\/p>\n<p data-rich-text-paragraph=\"true\">The FDNY said six people suffered minor injuries.<\/p>\n<p data-rich-text-paragraph=\"true\">Many fans told News 12 <a data-rich-text-hyperlink=\"true\" href=\"https:\/\/news12.com\/fans-holding-concert-tickets-report-gate-closures-outside-jay-zs-final-yankee-stadium-show\" rel=\"nofollow noopener\" target=\"_blank\">they waited outside for up to five hours<\/a> with no information about whether the concert would start or be cancelled.<\/p>\n<p data-rich-text-paragraph=\"true\">Some said they spent hundreds or even thousands of dollars on tickets and ultimately left before the show started.<\/p>\n<p data-rich-text-paragraph=\"true\">Hailey Mason traveled from Atlanta for what she hoped would be a meaningful tribute to her late mother, a lifelong Jay-Z fan.<\/p>\n<p data-rich-text-paragraph=\"true\">RELATED: <a data-rich-text-hyperlink=\"true\" href=\"https:\/\/news12.com\/fans-travel-from-across-the-country-for-jay-zs-second-night-at-yankee-stadium\" rel=\"nofollow noopener\" target=\"_blank\">Fans travel from across the country for Jay-Z&#8217;s second night at Yankee Stadium<\/a><\/p>\n<p data-rich-text-paragraph=\"true\">&#8220;My mom passed away when I was younger, so I always wanted to go to a Jay-Z concert with her,&#8221; Mason said. &#8220;There were a lot of mother-daughter duos, so it was emotional.&#8221;<\/p>\n<p data-rich-text-paragraph=\"true\">After waiting for five hours in the crowd, Mason, who was by herself, said she decided to leave.<\/p>\n<p data-rich-text-paragraph=\"true\">&#8220;People kept pushing and shoving. I was tired, dehydrated, and I have asthma, so I couldn&#8217;t breathe,&#8221; she said.<\/p>\n<p data-rich-text-paragraph=\"true\">Several fans who purchased resale tickets through StubHub told News 12 they were denied refunds because the concert ultimately took place.<\/p>\n<p data-rich-text-paragraph=\"true\">StubHub said it sympathizes with affected fans but that the tickets remained valid because the show was not canceled.<\/p>\n<p data-rich-text-paragraph=\"true\">The company also said it was not responsible for operating the event or communicating delays, noting that updates would have come from the venue or primary ticketing provider.<\/p>\n<p data-rich-text-paragraph=\"true\">The concert began shortly before 1 a.m. after the extended delay.<\/p>\n<p data-rich-text-paragraph=\"true\">Jay-Z apologized to the crowd, saying organizers wanted to make sure everyone was safe before starting the show.<\/p>\n<p data-rich-text-paragraph=\"true\">The show featured surprise appearances by Beyonc\u00e9, Rihanna, Usher and several other artists.<\/p>\n<p data-rich-text-paragraph=\"true\">Mayor Zohran Mamdani said the city will review what happened to better understand the security response and determine whether changes are needed for future events.<\/p>\n<p data-rich-text-paragraph=\"true\">Ticketmaster did not respond to a request for comment.<\/p>\n<p data-rich-text-paragraph=\"true\">RELATED: <a data-rich-text-hyperlink=\"true\" href=\"https:\/\/news12.com\/recap-as-jay-z-kicks-off-three-night-yankee-stadium-residency-with-star-studded-celebration-of-reasonable-doubt\" rel=\"nofollow noopener\" target=\"_blank\">Recap as Jay-Z kicks off 3-night Yankee Stadium residency with star-studded celebration of &#8216;Reasonable Doubt&#8217;<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Thousands of fans were left waiting outside Yankee Stadium for hours before Jay-Z&#8217;s third and final anniversary concert&hellip;\n","protected":false},"author":2,"featured_media":294993,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[36],"tags":[98,100,99,9,24,63],"class_list":["post-294992","post","type-post","status-publish","format-standard","has-post-thumbnail","category-brooklyn","tag-brooklyn","tag-brooklyn-headlines","tag-brooklyn-news","tag-new-york","tag-new-york-city","tag-nyc"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts\/294992","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/comments?post=294992"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts\/294992\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/media\/294993"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/media?parent=294992"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/categories?post=294992"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/tags?post=294992"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}