Starting Thursday, New York City is banning companies from using subscription traps and junk fees, ensuring New Yorkers can easily cancel automatic renewals and ongoing service offers.<\/p>\n
According to an estimate from the Roosevelt Institute, the initiative will save New Yorkers more than $160 million a year — so anyone with a subscription to anything may want to pay attention.<\/p>\n
The \u201cClick to Cancel\u201d rule, first proposed by the Department of Consumer and Worker Protection in April, represents one of the strongest municipal consumer protection efforts in the country, according to Mayor Zohran Mamdani’s administration. <\/p>\n
Mamdani himself acknowledged over the summer that he’d personally benefit from the measure.<\/p>\n
@nbcnewyork<\/a> <\/p>\n New York City is banning companies from using subscription traps and junk fees, ensuring customers can easily cancel automatic renewals and continuous service offers — and even Mayor Mamdani will benefit from the new rule. At a press conference Monday, the mayor announced the formation of city PIT (public interest technology) crews, one of which will work to enforce the click-to-cancel rule. Mamdani shared that he has a recurring charge he can’t figure out how to cancel. When asked what subscription service he’s paying for? “It’s a publication and I’ll leave it at that,” the mayor said. #nyc<\/a> #mamdani<\/a> #news<\/a> <\/p>\n \u266c original sound – NBC New York<\/a> <\/p>\n What is the ‘Click to Cancel’ rule?<\/p>\n Because companies often impose time-consuming hurdles to canceling subscriptions, or offer free trials that eventually turn into recurring charges, the click-to-cancel rule requires transparency when customers purchase, enroll in, or cancel services. Customers can file complaints by calling 311 or via NYC\u2019s consumer page<\/a>.<\/p>\n According to the city’s website, the “Click-to-cancel” rule means:<\/p>\n Companies must clearly explain subscription terms<\/p>\n Companies must clearly disclose consumers\u2019 rights when buying or cancelling subscriptions<\/p>\n Companies must provide a straightforward cancellation process in the same method as sign-up<\/p>\n Companies cannot ask that you pay to ship them things they gave you for free<\/p>\n