{"id":362250,"date":"2026-10-01T22:22:08","date_gmt":"2026-10-01T22:22:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-ny\/362250\/"},"modified":"2026-10-01T22:22:08","modified_gmt":"2026-10-01T22:22:08","slug":"nyc-launches-nations-first-municipal-click-to-cancel-rule","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-ny\/362250\/","title":{"rendered":"NYC Launches Nation\u2019s First Municipal Click-to-Cancel Rule"},"content":{"rendered":"<p>The rule gives New York City new authority to crack down on businesses that make it difficult for consumers to cancel subscriptions. It can require those businesses to pay restitution and civil penalties, with fines starting at $525 per violation, according to the release.<\/p>\n<p>To make it easy for the city\u2019s residents to report possible violations of the rule and seek help, the administration launched a new online <a href=\"https:\/\/www.nyc.gov\/main\/click-to-cancel\" target=\"_blank\" rel=\"noopener nofollow\">complaint portal<\/a>, the release said.<\/p>\n<p>    <img src=\"https:\/\/www.pymnts.com\/wp-content\/uploads\/2026\/02\/Google-PYMNTS-blackbox.svg\" alt=\"Preferred Source\" class=\"img-fluid\" width=\"262\" height=\"147\" loading=\"lazy\" decoding=\"async\"\/><\/p>\n<p>We\u2019d love to be your <a href=\"https:\/\/www.google.com\/preferences\/source?q=pymnts.com\" target=\"_blank\" rel=\"noopener nofollow\">preferred source for news<\/a>.<\/p>\n<p>Please add us to your preferred sources list so our news, data and interviews show up in your feed. Thanks!<\/p>\n<p>Violations of the rule include incidents in which a business did not clearly explain the terms of the subscription; made it difficult to cancel; delayed canceling the subscription; sent products the consumer did not request and expected the consumer to return or pay for them; did not notify the consumer about changes to the subscription terms; or did not disclose that the subscription would automatically renew, per the release.<\/p>\n<p>The rule follows Mayor <a href=\"https:\/\/www.nyc.gov\/mayors-office\" rel=\"nofollow noopener\" target=\"_blank\">Zohran Mamdani<\/a>\u2019s Jan. 5 signing of <a href=\"https:\/\/www.nyc.gov\/mayors-office\/news\/2026\/01\/executive-order-10\" rel=\"nofollow noopener\" target=\"_blank\">Executive Order 10<\/a>, which directed the city\u2019s <a href=\"https:\/\/www.nyc.gov\/site\/dca\/index.page\" rel=\"nofollow noopener\" target=\"_blank\">Department of Consumer and Worker Protection<\/a> to consider new rules to stop deceptive subscription practices, according to the release.<\/p>\n<p>\u201cIf a company can take your money with one click, you should be able to get your money back with one click,\u201d Mamdani said in the release. \u201cAnd now, if they won\u2019t let you cancel, the city is coming for them.\u201d<\/p>\n<p>CNBC reported Thursday that New York state already has a <a href=\"https:\/\/www.cnbc.com\/2026\/10\/01\/new-york-city-click-to-cancel-subscription-rule-in-effect.html\" rel=\"nofollow noopener\" target=\"_blank\">click-to-cancel rule<\/a>, but New York City\u2019s new rule enables local enforcement of its provisions.<\/p>\n<p>More than half the U.S. states have laws governing subscriptions that automatically renew, according to the report.<\/p>\n<p>The <a href=\"https:\/\/www.ftc.gov\/\" rel=\"nofollow noopener\" target=\"_blank\">Federal Trade Commission<\/a> finalized a national <a href=\"https:\/\/www.pymnts.com\/subscriptions\/2025\/click-to-cancel-subscription-rule-quashed-in-federal-court\/\" rel=\"nofollow noopener\" target=\"_blank\">click-to-cancel rule<\/a> in October 2024, but the rule was challenged in court and was vacated on procedural grounds in July 2025 before it took effect.<\/p>\n<p>In January, the Unsubscribe Act (<a href=\"https:\/\/www.congress.gov\/bill\/119th-congress\/house-bill\/7048?s=2&amp;r=1\" target=\"_blank\" rel=\"noopener nofollow\">H.R. 7048<\/a>) was reintroduced in the <a href=\"https:\/\/www.house.gov\/\" rel=\"nofollow noopener\" target=\"_blank\">U.S. House<\/a> and aims to protect consumers from \u201c<a href=\"https:\/\/www.pymnts.com\/subscriptions\/2026\/house-bill-aims-achieve-goals-ftc-click-to-cancel-subscription-rule\/\" rel=\"nofollow noopener\" target=\"_blank\">misleading subscription plans<\/a>\u201d that trick consumers into paying monthly membership fees without their explicit consent, PYMNTS reported.<\/p>\n","protected":false},"excerpt":{"rendered":"The rule gives New York City new authority to crack down on businesses that make it difficult for&hellip;\n","protected":false},"author":2,"featured_media":362251,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[20777,9,24,55,54,12,56,31826,4428,31827],"class_list":["post-362250","post","type-post","status-publish","format-standard","has-post-thumbnail","category-new-york-city","tag-legal","tag-new-york","tag-new-york-city","tag-new-york-city-headlines","tag-new-york-city-news","tag-news","tag-ny","tag-pymnts-news","tag-subscriptions","tag-whats-hot"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts\/362250","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/comments?post=362250"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts\/362250\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/media\/362251"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/media?parent=362250"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/categories?post=362250"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/tags?post=362250"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}