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Queens resident spent years trying to lower bill<\/p>\nThe Brief<\/p>\n
In an exclusive interview, FOX 5 NY’s Kelly Kennedy spoke with Nicole Niceforo, a Queens resident who spent a decade paying for her neighbor’s electricity bill.<\/p>\n
Emails from 10 years ago, in September 2016, show that Niceforo asked Con Edison to send a technician to inspect her meter \u2013 instead, Con Ed directed her to building management.<\/p>\n
Con Edison admitted the billing error in writing, and has since issued Niceforo over six thousand dollars in refund checks \u2013 however, that only accounts for the past six years, leaving nearly four years of potential overcharges and interest unaccounted for.<\/p>\n
QUEENS – A tenant in Queens spent 10 years paying her neighbor’s electricity bill without ever knowing.<\/p>\n
Queens resident spent years trying to lower bill<\/p>\n
Local perspective<\/p>\n
In an exclusive interview, FOX 5 NY’s Kelly Kennedy spoke with Nicole Niceforo, a Queens resident who spent a decade paying for her neighbor’s electricity bill.<\/p>\n
“For ten years, I was afraid to use my air conditioning,” Niceforo told Kennedy, referring to her consistently high bill.<\/p>\n
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<\/p>\n
In reality, her electricity bill had been switched with the bill belonging to the apartment directly above her.<\/p>\n
Once she realized what had occurred, Niceforo was “outraged, but also relieved that this was brought to light.”<\/p>\n
The backstory<\/p>\n
Emails from 10 years ago, in September 2016, show that Niceforo asked Con Edison to send a technician to inspect her meter \u2013 instead, Con Ed directed her to building management.<\/p>\n
![\"\"](\"https:\/\/www.newsbeep.com\/us-ny\/wp-content\/uploads\/2026\/10\/https:\/\/media.zenfs.com\/en\/wnyw_fox_local_articles_540\/2b116231162c1b355d82b767de1f7466.jpg\"\/)
<\/p>\n
“I just felt like I had no recourse.”<\/p>\n
But after pushing for another test over nine years later, building management finally uncovered the problem. “I spent a lot of time and energy repeatedly calling them\u2026 It’s frustration beyond belief.”<\/p>\n
Con Edison admitted the billing error in writing, and has since issued Niceforo over six thousand dollars in refund checks \u2013 however, that only accounts for the past six years, leaving nearly four years of potential overcharges and interest unaccounted for.<\/p>\n
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<\/p>\n
Niceforo turned to the State Department of Public Service, but the agency declined to require additional reimbursement, citing Con Edison’s claim of a six-year statute of limitations. The department also noted that it has no record of Niceforo filing a formal complaint with them in 2016.<\/p>\n
What they’re saying<\/p>\n
Con Edison provided this statement to FOX 5 NY:<\/p>\n
“Con Edison values its customers and works with them if they believe their energy use is not correctly reflected on their bill.”<\/p>\n
The utility reaffirmed that billing adjustments are limited to six years.<\/p>\n
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<\/p>\n
The Source<\/p>\n
This article includes reporting by FOX 5 NY’s Kelly Kennedy and a statement provided by Con Edison.<\/p>\n","protected":false},"excerpt":{"rendered":"The Brief In an exclusive interview, FOX 5 NY’s Kelly Kennedy spoke with Nicole Niceforo, a Queens resident…\n","protected":false},"author":2,"featured_media":387573,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[9,56,63,65,64],"class_list":["post-387572","post","type-post","status-publish","format-standard","has-post-thumbnail","category-new-york-city","tag-new-york","tag-ny","tag-nyc","tag-nyc-headlines","tag-nyc-news"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts\/387572","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/comments?post=387572"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts\/387572\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/media\/387573"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/media?parent=387572"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/categories?post=387572"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/tags?post=387572"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}