{"id":390444,"date":"2026-11-02T03:14:40","date_gmt":"2026-11-02T03:14:40","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-ny\/390444\/"},"modified":"2026-11-02T03:14:40","modified_gmt":"2026-11-02T03:14:40","slug":"queen-city-disposal-customers-question-partnership-with-republic-services","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-ny\/390444\/","title":{"rendered":"Queen City Disposal customers question partnership with Republic Services"},"content":{"rendered":"

SPRINGFIELD, Mo. (KY3) -Customers of Queen City Disposal are asking questions after receiving notice of a partnership between the company and Republic Services.<\/p>\n

The partnership was announced in a letter mailed to Queen City\u2019s customers. Part of the letter reads: \u201cRepublic Services is excited to partner with Queen City Disposal to continue providing recycling waste, yard waste, and collection services.\u201d<\/p>\n

\"RepublicRepublic Services Letter to Queen City Disposal Customers(Rafael Granados)<\/p>\n

The short letter from Republic Services, one of the largest waste disposal organizations in the country, said customers can expect the same quality of service and no price increases for a year.<\/p>\n

The letter did not provide a reason for the partnership, but it does state the transition will become effective Monday.<\/p>\n

\"RepublicRepublic Services Letter to Queen City Disposal Customers(Rafael Granados)<\/p>\n

Rafael Granados, a former Queen City customer, said he was disappointed when he received the notice.<\/p>\n

\u201cI was kind of disappointed when I got that merger notification. My first thought was I just have to cancel,\u201d Granados said.<\/p>\n

Granados also spoke about customer service.<\/p>\n

\u201cNormally, when you have trash services, you don\u2019t really think about customer service. You just expect it to be picked up and never call them, but customer service definitely does matter,\u201d Granados said.<\/p>\n

The Republic Services website includes a page about acquisitions.<\/a> It says the company grows its business by acquiring well-established waste and recycling companies and integrating them into its organization.<\/p>\n

The company\u2019s letter described the transition as a partnership. It is unclear whether the arrangement is an acquisition or a takeover.<\/p>\n

Nancy Patterson, another former Queen City customer, said she chose Queen City in July because it is a local company.<\/p>\n

\u201cI chose Queen City in July because they\u2019re a local company and I want to stay with a local company,\u201d Patterson said.<\/p>\n

Patterson said that when she called to cancel her service, Queen City told her it would charge a $30 bin pickup and cleaning fee.<\/p>\n

\u201cI was not pleased paying $15 to have it delivered, $30 to have it picked up, and I asked what the pickup charge was for, and they said to clean the trash can,\u201d Patterson said.<\/p>\n

Multiple attempts were made to reach Queen City Disposal and Republic Services. Neither responded.<\/p>\n

To report a correction or typo, please email digitalnews@ky3.com<\/a>. Please include the article info in the subject line of the email.<\/p>\n

Copyright 2026 KY3. All rights reserved.<\/p>\n","protected":false},"excerpt":{"rendered":"SPRINGFIELD, Mo. (KY3) -Customers of Queen City Disposal are asking questions after receiving notice of a partnership between…\n","protected":false},"author":2,"featured_media":390445,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[37],"tags":[9,24,63,141421,141423,122,124,123,141422],"class_list":["post-390444","post","type-post","status-publish","format-standard","has-post-thumbnail","category-queens","tag-new-york","tag-new-york-city","tag-nyc","tag-queen-city-disposal","tag-queen-city-disposal-partnership","tag-queens","tag-queens-headlines","tag-queens-news","tag-republic-services"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts\/390444","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/comments?post=390444"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts\/390444\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/media\/390445"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/media?parent=390444"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/categories?post=390444"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/tags?post=390444"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}