Job Post<\/p>\n
\n Company:
\n The Lacquer Company\n <\/p>\n
\n Duration:
\n Full-time\n <\/p>\n
\n Date Posted:
\n 11\/23\/25\n <\/p>\n
\n Category:
\n Sales & Marketing\n <\/p>\n
\n Location:
\n New York\n <\/p>\n
\n Salary:
\n 50-100k\n <\/p>\n
SHOWROOM CONSULTANT<\/p>\n
The Showroom Consultant will be supporting the Sales team in New York and London, as well as the Operations team in Vietnam in the day-to-day running of the business and will be helping to ensure smooth customer experience for The Lacquer Company\u2019s clients. This is a crucial role within our growing business and will require meticulous organization, strong administration skills and excellent self-direction. You will be expected to carry out your responsibilities to a high level of competency and diligence and will need to be comfortable working on numerous tasks\/projects. As the Showroom Consultant, you will be a client-facing support for The Lacquer Company, representing the brand and driving sales.<\/p>\n
Key Responsibilities:
\n
\u2022 Supporting the Sales and Operations teams
\n
\u2022 Presenting friendly, confident and organized service
\n
\u2022 Specifically focused on managing orders from initial enquiry to point of sale, ensuring smooth service for clients
\n
\u2022 Building The Lacquer Company\u2019s customer relations through excellent relationships and an exceptional customer service
\n
\u2022 Frequently liaising with the London and Vietnam offices, ensuring that orders run smoothly<\/p>\n
Sales Responsibilities:
\n
\u2022 Assisting the team at The Lacquer Company\u2019s new showroom at the New York Design Center, providing a high level of service and in-store experience and promoting brand image
\n
\u2022 Managing Sales from initial enquiry to point of sale and available to provide quotes and shipping information as needed. Once an invoice is confirmed, you will support the Operations team, keeping track of the production timeline and ensuring smooth shipping and overall customer experience
\n
\u2022 Organization of the Showroom, including visual merchandising and stock management and replenishment
\n
\u2022 Communicating effectively between clients and the design\/production team in Vietnam, working closely with all parties to ensure timelines are met and orders are fulfilled on a daily basis
\n
\u2022 Dealing with client enquiries in a timely and professional manner. Emails to be answered within 24 hours and quotes to be provided within 5 working days where possible
\n
\u2022 Obtaining shipping quotes from Operations as needed to enable a swift invoicing process
\n
\u2022 Providing excellent aftersales care and complaint management by following up with clients and offering solutions where needed
\n
\u2022 Reporting to the Sales team and following up on Sales to help increase turnover and profit<\/p>\n
Operations Support:
\n
\u2022 Monitoring inventory levels and understanding inventory orders
\n
\u2022 Working with Brightpearl (inventory management and order fulfillment software) and understanding where the Company\u2019s inventory is located
\n
\u2022 Ensuring correct information on Asana (production software) for smooth sales, quotes, enquiries and production timeline
\n
\u2022 Constantly liaising with the production team in Vietnam on a daily basis and developing excellent team relationships<\/p>\n
The Lacquer Company produces lacquer furniture and accessories, handmade by skilled craftsmen in Saigon, Vietnam and sold worldwide. The Company has a showroom on the Pimlico Road in London but has a predominant presence in the US and is opening its first US showroom in the New York Design Center in early 2026. The Company deals primarily with high end residential interior designers and focuses on excellent design, faultless products and immaculate customer service. The Company is looking for an excellent candidate to join the New York team in a diverse and exciting position. The role would suit an independent and self-motivated candidate and we are looking for an ambitious, organized and energetic individual who wants to be part of a rapidly growing and well-respected business.<\/p>\n
Skills and Experience:
\n
\u2022 At least 3 years experience working for a luxury brand
\n
\u2022 A friendly, dynamic and enthusiastic individual with a can-do attitude
\n
\u2022 Experience in working alongside a team and motivating other colleagues (Sales, Production, Admin and Finance) in a diplomatic and confident manner
\n
\u2022 Previous experience in office administration
\n
\u2022 Exceptional communication skills, both written and verbal
\n
\u2022 Excellent organisational skills \u2013 able to self-motivate, multi task and time manage
\n
\u2022 Competent in MS Office and Mac OS (Outlook, PowerPoint, Word and Excel)<\/p>\n
HOURS:
\n
Full time (37.5 hours\/week) Monday to Friday. Daily hours are 9.30am-5.30pm<\/p>\n
Future role expansion:
\n
\u2022 The Lacquer Company\u2019s first US showroom is due to open at the New York Design Center on 200 Lexington Avenue in early 2026. You will be based at the showroom and there will sometimes be the opportunity to work from home as needed.
\n
\u2022 The team will continue to expand as the Company grows and there is the possibility of promotion as your department increases in size.<\/p>\n
showroom@thelacquercompany.com<\/p>\n","protected":false},"excerpt":{"rendered":"Job Post Company: The Lacquer Company Duration: Full-time Date Posted: 11\/23\/25 Category: Sales & Marketing Location: New York…\n","protected":false},"author":2,"featured_media":49573,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[39],"tags":[9,24,63,134,136,135],"class_list":["post-49572","post","type-post","status-publish","format-standard","has-post-thumbnail","category-staten-island","tag-new-york","tag-new-york-city","tag-nyc","tag-staten-island","tag-staten-island-headlines","tag-staten-island-news"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts\/49572","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/comments?post=49572"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts\/49572\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/media\/49573"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/media?parent=49572"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/categories?post=49572"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/tags?post=49572"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}