{"id":90289,"date":"2026-01-05T21:32:08","date_gmt":"2026-01-05T21:32:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-ny\/90289\/"},"modified":"2026-01-05T21:32:08","modified_gmt":"2026-01-05T21:32:08","slug":"nyc-wegmans-storing-shoppers-facial-scans-biometric-data-to-id-customers-boost-security","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-ny\/90289\/","title":{"rendered":"NYC Wegmans&#8217; storing shoppers&#8217; facial scans, biometric data to ID customers, boost security"},"content":{"rendered":"<p>Enter at your own risk.\u00a0<\/p>\n<p>New signs unveiled at some Wegmans across the Big Apple are warning customers that personally-identifying biometric data, such as facial recognition scans, is being stored while they shop.<\/p>\n<p>The signs, posted this month in the grocery stores\u2019 Brooklyn and Manhattan locations and <a href=\"https:\/\/gothamist.com\/news\/nyc-wegmans-is-storing-biometric-data-on-shoppers-eyes-voices-and-faces\" target=\"_blank\" rel=\"noopener nofollow\">first reported by Gothamist<\/a>, will be used to \u201cprotect the safety and security of our patrons and employees.\u201d<\/p>\n<p>New signs unveiled at Brooklyn and Manhattan Wegmans grocery store locations are warning customers that personally-identifying biometric data is being stored as they shop. WABC<\/p>\n<p>\u201cWegmans \u2026 collects, retains, converts, stores or shares customers\u2019 biometric identifier information which may include facial recognition, eye scans, voiceprints,\u201d the notices read.<\/p>\n<p>\u201cThis is information that can be used to help identify you.\u201d<\/p>\n<p>The Rochester-based chain\u2019s data collection began during a 2024 pilot, which vowed that shoppers\u2019 data would not be saved.<\/p>\n<p>The current signs posted across two locations around Gotham make no such promise, instead only committing to not \u201clease, trade or otherwise profit from the transfer of biometric identifier information.\u201d<\/p>\n<p>A Wegmans rep told The Post that the tech is only being used in a \u201csmall fraction of our stores that exhibit an elevated risk.\u201d<\/p>\n<p>\u201cAt Wegmans, the safety of our customers and employees is a top priority. Like many retailers, we use cameras to help identify individuals who pose a risk to our\u00a0people, customers, or operation,\u201d the rep said.<\/p>\n<p>\u201cThe system collects facial recognition data and only uses it to identify individuals who have been previously flagged for misconduct.\u201d<\/p>\n<p>The Rochester-based chain\u2019s data collection began during a 2024 pilot, which vowed that shoppers\u2019 data would not be saved. Erik Pendzich\/Shutterstock<\/p>\n<p>Currently, the only biometric data stored at Wegmans is facial recognition scans.<\/p>\n<p>The images and video are kept \u201cas long as necessary for security purposes\u201d and then deleted. The grocery chain would not disclose the \u201cexact retention period,\u201d claiming it was for security reasons.<\/p>\n<p>Other grocery and retail locations in the five boroughs \u2013 like Fairway Market, Westside Market and Walgreen\u2019s \u2013 already implement biometric data collection in stores, <a href=\"https:\/\/www.crainsnewyork.com\/op-ed\/op-ed-ny-shops-your-biometric-data-another-steep-cost\" rel=\"nofollow noopener\" target=\"_blank\">according to Crain\u2019s.<\/a><\/p>\n<p>In 2021, a New York City law went into effect mandating stores collecting biometric data post clear signs indicating such \u2013 but the enforcing agency has no enforcement power, Gothamist reported.<\/p>\n<p>A City Council bill, <a href=\"https:\/\/legistar.council.nyc.gov\/LegislationDetail.aspx?ID=6166887&amp;GUID=F171CD59-3CB3-4C33-B701-C801E9C0A71C\" rel=\"nofollow noopener\" target=\"_blank\">introduced in 2023<\/a> by member Shahana Hanif, proposed banning the practice of biometric data collection altogether. But the bill failed to pass.<\/p>\n<p>The same year, Madison Square Garden CEO James Dolan<a href=\"https:\/\/nypost.com\/2024\/01\/13\/metro\/judge-oks-nyc-suit-over-msg-james-dolan-using-tech-to-ban-enemies\/\" target=\"_blank\" rel=\"noopener nofollow\"> came under fire after using facial recognition software to boot two attorneys and critics <\/a>from entering the Midtown venue and Radio City Music Hall.<\/p>\n<p>Currently, the only biometric data stored at Wegmans is facial recognition scans, while the company claims \u201cother biometric data such as retinal scans or voice prints\u201d are not being saved. Helayne Seidman<\/p>\n<p>\u201cSince this bill was heard last session, there have been countless developments that have made the passage \u2026 more urgent than ever, including wrongful arrests and data leaks,\u201d Hanif said in 2024.<\/p>\n<p>She pointed to the Federal Trade Commission\u2019s finding that the pharmacy chain <a href=\"https:\/\/statescoop.com\/nonprofit-ftc-complaint-automated-benefits-responsible-ai\/\" target=\"_blank\" rel=\"noopener nofollow\">Rite Aid used facial recognition technology<\/a> to \u201cfalsely and disproportionately identify thousands of people of color and women as likely shoplifters, including those right here in New York City\u201d as an egregious example of the dangers of data collection.<\/p>\n<p>Wegmans told The Post that \u201cpersons of interest\u201d are determined by its asset protection team on a case-by-case basis through information from police for criminal or missing persons cases.<\/p>\n<p>\u201cWe understand concerns about fairness and bias in facial recognition systems\u201d and employ \u201ctraining and safety measures to help keep people safe,\u201d the spokesperson said.<\/p>\n<p>\u201cFacial recognition technology serves as one investigative lead for us,\u201d the rep added. \u201cWe never base our decisions on a single lead alone.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"Enter at your own risk.\u00a0 New signs unveiled at some Wegmans across the Big Apple are warning customers&hellip;\n","protected":false},"author":2,"featured_media":90290,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[303,1905,57,9,24,55,197,54,56,5943,2721,13369,58,22099],"class_list":["post-90289","post","type-post","status-publish","format-standard","has-post-thumbnail","category-new-york-city","tag-crime","tag-information-technology","tag-metro","tag-new-york","tag-new-york-city","tag-new-york-city-headlines","tag-new-york-city-life","tag-new-york-city-news","tag-ny","tag-retail","tag-security","tag-surveillance","tag-us-news","tag-wegmans"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts\/90289","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/comments?post=90289"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/posts\/90289\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/media\/90290"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/media?parent=90289"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/categories?post=90289"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-ny\/wp-json\/wp\/v2\/tags?post=90289"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}