BETHLEHEM TWP., Pa.- A UPS customer service center in Northampton County is closing.
A public relations spokesperson for the company confirmed the closure of the facility at 2301 Highland Avenue in Bethlehem Township on November 15.
He declined to provide the number of workers at the site, but said it was a “small” number. He said UPS is working with the union and those employees to find other opportunities with the company.
He also provided this statement from UPS:
We are closing select UPS Customer Centers to better align with our customers’ preferences for more convenient and easily accessible drop-off options.
We will continue our high standard of customer service through a wide range of resources that are available to our customers, including UPS Drop Boxes, 10,000 full-service retail shipping locations, such as The UPS Store and Staples, as well as UPS Authorized Shipping Outlets & Providers to ship packages.
Alternatively, if customers need to simply pick up or drop off packages, our network of more than 20,000 nearby UPS Access Point locations are available. Access Point locations are available at independent merchants such as local delis, pharmacies, dry cleaners, and florists, as well as national partners such as The UPS Store, Michael’s and CVS.
UPS announced in January that it was cutting 12,000 jobs. It’s unclear if the closure of the Bethlehem Township facility is tied to those layoffs.