A stretch of Farragut Street in Pittsburgh’s Highland Park neighborhood has become a sheet of thick ice following a water main break, leaving cars trapped, residents frustrated, and basic services disrupted. VIDEO: Top stories on Pittsburgh’s Action News 4 on Feb. 2, 2026 Residents told Pittsburgh’s Action News 4 Monday that the road has become so solid that some cars cannot be moved at all.Jason Griess, who lives on Farragut Street, said he has given up trying to free his vehicle. “My white car right there, I’m not even going to try to move for the next month. It’s totally frozen in,” he said.Lisa Durham said neighbors feel overlooked as the ice continues to build. “I just feel that we were part of the community that was left out. No one was concerned about us,” Durham said. Neighbors told Pittsburgh’s Action News 4 reporter Marcie Cipriani that they noticed signs of a leak days before the major snowstorm and reported it, but water continued flowing. They said a crew arrived on Thursday, yet the problem persisted.Dan Gilman, chief of staff for Mayor Corey O’Connor, said the situation may have been complicated by repeated breaks. “What we believe happened was there was a break there last week, and it was repaired, and a secondary break occurred,” Gilman said, adding that some calls were closed out under the assumption the repair had already been completed.Gilman said when crews returned Saturday to check, leak detection teams were not operating. He said the mayor has called for an investigation.Pittsburgh’s Action News 4 contacted Pittsburgh Water, who sent this statement:”We are writing in response to concerns shared by residents regarding ongoing icing and possible water leaks on Farragut Street and nearby areas in Highland Park. We appreciate community members bringing these issues to our attention and want to provide a clear update on what our teams have been doing to investigate and address the situation. “Our team received an initial report on January 22 and conducted an investigation near 841 Farragut Street that evening. Due to the subsequent snowstorm and access challenges – including snow mounds and parked cars, crews returned as soon as conditions allowed to continue locating the source of the issue. “On Thursday, January 29, we repaired a confirmed water leak near 834 Farragut Street. During further investigation, leak detection equipment identified a separate leak on Stanton Avenue that was contributing to surface water and icing observed on Farragut. The repair was scheduled for Monday to allow for the full complement of repair and leak detection crews to be available. In addition, the weekend crews were already scheduled and addressing more significant leaks in the system. A third leak was identified, and crews are preparing to fix that leak on Monday afternoon. “During winter conditions, ice buildup can also occur when catch basins become temporarily blocked by snow and ice, leaving surface water with limited drainage options. We continue to monitor conditions closely and apply salt as needed while investigation and repairs are underway. “We also want to note that Pittsburgh Water was in communication last week with Councilwoman Deborah Gross’s office regarding Farragut Street and provided timely updates as requested. “We understand residents’ concerns and appreciate the community’s patience as crews work safely and methodically to identify and address underground leaks, particularly during severe winter weather. We will continue to provide updates as more information becomes available.”Residents, however, said Monday that the water has been flowing and ice has been building for nearly two weeks. “A couple of my neighbors told me that they saw a car, lost a muffler on the ice,” said Griess.”I have two vehicles that are actually stuck. So, it’s by this time now it’s going to have to be professionally excavated out,” said resident Santino Liberto.Even with crews on-site, residents say there is no clear timeline for repairs or for the ice to melt amid freezing temperatures. They said this is also affecting services. They said they are not receiving mail, and trash pickup has been delayed by another week.Download the WTAE app to stay connected with breaking news. Sign up for our email newsletters to get breaking news in your inbox.
PITTSBURGH —
A stretch of Farragut Street in Pittsburgh’s Highland Park neighborhood has become a sheet of thick ice following a water main break, leaving cars trapped, residents frustrated, and basic services disrupted.
VIDEO: Top stories on Pittsburgh’s Action News 4 on Feb. 2, 2026
Residents told Pittsburgh’s Action News 4 Monday that the road has become so solid that some cars cannot be moved at all.
Jason Griess, who lives on Farragut Street, said he has given up trying to free his vehicle. “My white car right there, I’m not even going to try to move for the next month. It’s totally frozen in,” he said.
Lisa Durham said neighbors feel overlooked as the ice continues to build.
“I just feel that we were part of the community that was left out. No one was concerned about us,” Durham said.
Neighbors told Pittsburgh’s Action News 4 reporter Marcie Cipriani that they noticed signs of a leak days before the major snowstorm and reported it, but water continued flowing.
They said a crew arrived on Thursday, yet the problem persisted.
Dan Gilman, chief of staff for Mayor Corey O’Connor, said the situation may have been complicated by repeated breaks.
“What we believe happened was there was a break there last week, and it was repaired, and a secondary break occurred,” Gilman said, adding that some calls were closed out under the assumption the repair had already been completed.
Gilman said when crews returned Saturday to check, leak detection teams were not operating. He said the mayor has called for an investigation.
Pittsburgh’s Action News 4 contacted Pittsburgh Water, who sent this statement:
“We are writing in response to concerns shared by residents regarding ongoing icing and possible water leaks on Farragut Street and nearby areas in Highland Park. We appreciate community members bringing these issues to our attention and want to provide a clear update on what our teams have been doing to investigate and address the situation.
“Our team received an initial report on January 22 and conducted an investigation near 841 Farragut Street that evening. Due to the subsequent snowstorm and access challenges – including snow mounds and parked cars, crews returned as soon as conditions allowed to continue locating the source of the issue.
“On Thursday, January 29, we repaired a confirmed water leak near 834 Farragut Street. During further investigation, leak detection equipment identified a separate leak on Stanton Avenue that was contributing to surface water and icing observed on Farragut. The repair was scheduled for Monday to allow for the full complement of repair and leak detection crews to be available. In addition, the weekend crews were already scheduled and addressing more significant leaks in the system. A third leak was identified, and crews are preparing to fix that leak on Monday afternoon.
“During winter conditions, ice buildup can also occur when catch basins become temporarily blocked by snow and ice, leaving surface water with limited drainage options. We continue to monitor conditions closely and apply salt as needed while investigation and repairs are underway.
“We also want to note that Pittsburgh Water was in communication last week with Councilwoman Deborah Gross’s office regarding Farragut Street and provided timely updates as requested.
“We understand residents’ concerns and appreciate the community’s patience as crews work safely and methodically to identify and address underground leaks, particularly during severe winter weather. We will continue to provide updates as more information becomes available.”
Residents, however, said Monday that the water has been flowing and ice has been building for nearly two weeks.
“A couple of my neighbors told me that they saw a car, lost a muffler on the ice,” said Griess.
“I have two vehicles that are actually stuck. So, it’s by this time now it’s going to have to be professionally excavated out,” said resident Santino Liberto.
Even with crews on-site, residents say there is no clear timeline for repairs or for the ice to melt amid freezing temperatures. They said this is also affecting services.
They said they are not receiving mail, and trash pickup has been delayed by another week.
Download the WTAE app to stay connected with breaking news. Sign up for our email newsletters to get breaking news in your inbox.