PHILADELPHIA (WPVI) — SEPTA is updating its service plans as nor’easter bears down on our region, prompting blizzard warnings for Philadelphia and many surrounding counties.
The transit agency says “the situation and schedule can change very quickly during a storm like this – faster than some apps and real-time signs are designed for.”
The best high-level summary of SEPTA service will be posted at SEPTA.org, the agency said, and the latest information on individual routes will be posted atsepta.org/alerts.
“If a route alert says the line is suspended, please disregard any individual scheduled departure times you see on apps and the website. Until the suspension alert is removed, the line is not running,” according to SEPTA.
Customer service agents will be available at 215-580-7800 for extended hours: Sunday 2/22 from 8 am-5 pm and Monday 2/23 6 am-7 pm.
SEPTA said will run service for as long as it is safe to do so. Route by route status, including suspensions and restorations, will be posted atsepta.org/alerts.
* Metro: SEPTA said the best bet for continuous service through the storm is on the L and B, as these lines operate below or above ground on their own tracks. SEPTA keeps the cars ready for service by storing them overnight in tunnels and maintenance car houses. Remaining Metro routes T, G, D and M will operate for as long as conditions allow.
* Bus: Bus service may be suspended as streets become impassible. After the storm, routes will be restored one by one as their individual routes are cleared of snow.
* Regional Rail: Regional Rail service may be suspended as frozen switches and ice accumulation affect service. SEPTA will restore Regional Rail Service once it is safe to do so. Amtrak owns the tracks on which the Chestnut Hill West, Cynwyd, Paoli/Thorndale, Trenton and Wilmington/Newark Lines operate. SEPTA works with Amtrak to resolve weather-related problems.
* Access: Service depends on road conditions in your pick up area, as well as the location you’re traveling to. All riders should confirm their destination is open and expect delays during inclement weather events.
Passengers will be contacted via text and/or phone in the event their scheduled trip has been canceled. During extreme weather conditions when SEPTA Access is suspended, every effort will be made to continue service for kidney dialysis and other urgent, critically-needed medical treatment.
Based on the most recent forecasts, this is what you can expect day by day:
Sunday 2/22
SEPTA will run service on Sunday, February 22 for as long as it is safe to do so. As the day progresses, service will be disrupted and may be suspended as conditions worsen.
Monday 2/23
Any suspended service will remain suspended until conditions are safe. If service is restored, it will operate on a normal weekday schedule. Service restoration occurs line by line; for the latest information on your route, visitsepta.org/alerts.
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