Verizon customers in Western Pennsylvania may be experiencing difficulty with their wireless service.Verizon reported on their official support X account that fiber cuts in Western PA were preventing wireless customers from connecting to the Verizon networks.”Our engineers are actively working to solve the issue. We know how important reliable communication is and apologize for this inconvenience,” the reply to one customer said.That message urged people having issues to go to the following link: Click here.Butler County EMS is asking those who are unable to voice call 911 to text the service instead. To do so, enter 911 into the ‘To’ field of your messaging app and place a brief text with your location and the nature of the emergency.They are reminding people not to call 911 to test if the phone is working.
WESTERN PENNSYLVANIA —
Verizon customers in Western Pennsylvania may be experiencing difficulty with their wireless service.
Verizon reported on their official support X account that fiber cuts in Western PA were preventing wireless customers from connecting to the Verizon networks.
“Our engineers are actively working to solve the issue. We know how important reliable communication is and apologize for this inconvenience,” the reply to one customer said.
That message urged people having issues to go to the following link: Click here.
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Fiber cuts in Western Pennsylvania are preventing some wireless customers from connecting to the Verizon network. Our engineers are actively working to solve the issue. We know how important reliable communication is and apologize for this inconvenience. Customers can receive…
— Verizon Support (@VerizonSupport) May 5, 2026
Butler County EMS is asking those who are unable to voice call 911 to text the service instead.
To do so, enter 911 into the ‘To’ field of your messaging app and place a brief text with your location and the nature of the emergency.
They are reminding people not to call 911 to test if the phone is working.