One would assume most Amazon deliveries are pretty manageable. And then there are deliveries like the one Elias (@thrivewithelias) documented from inside his Amazon van in Pittsburgh, Pennsylvania.

The caption makes you feel his pain: “I do NOT deserve this.”

The now viral video has racked up 1.3 million views.

What did the Amazon custom order?

Elias didn’t mince words in his assessment of the situation.

“This should be a crime,” he said, panning the camera across the truck, zeroing in on the heap of boxes. “This person deserves jail time. Amazon, whoever shipped this — you deserve jail time. Look at this. Every single box is a 45-pound plate. There’s 22 of them.”

For those keeping score at home: that’s 990 pounds of weight plates that one driver had to physically move from his van to someone’s door.

Deliver drivers weigh in

Fellow delivery workers showed up immediately in solidarity (sort of). “We don’t get paid enough,” wrote nightskys35.

Bradleyjr1992, a self-identified FedEx driver, joked, “As a FedEx driver I’d be happy to have anything under 50lbs.”

404gapeach felt more relief than sympathy, writing, “As a mail carrier; I’m so happy to see AMAZON delivering it!!!”

Simiann83 broke down why the situation was so frustrating. “People in the comments not realizing it’s not the weight that matters but how long the stop will take,” they said. “Imagine each one takes 90 seconds cause he has to lug it to the door and then back. That’s over 30 minutes for that one stop and they expect you to do hundreds of stops a day and don’t factor stuff like this in.”

Not everyone was sympathetic, however.

“Why don’t y’all have a dolly on the truck?” asked beautybasket21.Ridiculous_ev, made a tongue-in-cheek suggestion, writing, “U should buy a dolly on Amazon.” Elias sarcastically responded,“You might be a genius.”

Rachaelcwyatt saw a silver lining. “Turn on your headphones and you just got a FREE workout my dude,” she said.

Dodozobo spoke for the policy-minded crowd. “No bc there actually needs to be limits to certain things,” they said.

At least one person offered a practical and considerate solution.

Rustywonder said, “When I order heavy s*** I meet my driver with my cart attached to my mower so he has to move it from his truck to my cart only. I am super aware of how hard they work and do my diligence to lessen it.”

Does Amazon have rules about how much drivers should carry?

Amazon’s delivery service partners (the third-party companies that actually employ most of the drivers you see in those blue vans) are supposed to follow Amazon’s health and safety guidelines. This includes two-person lifts for packages over 50 pounds.

But a single 45-pound box technically falls under that threshold, meaning 22 of them in one stop isn’t technically a policy violation…even if it adds up to nearly half a ton.

Whether drivers are provided with equipment like dollies varies by delivery station and service partner. There is no universal requirement.

Amazon and Elias did not respond to requests for comment.