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Allentown, Pa.-based PPL Corp. is updating how it manages technology spending to improve customer service and support the delivery of safe, reliable, affordable, sustainable energy.

PPL Corp., an energy company providing electricity and natural gas to more than 3.6 million customers, said it will operate a new technology financial management platform from Accenture that’s powered by Apptio’s solutions to automate reporting and provide real-time financial data.

“Our recent work with Accenture is another step in our strategy to create the technology-enabled utilities of the future,” Dean Del Vecchio, executive vice president of technology and innovation for PPL, said Nov. 11. “We’re using Apptio solutions to unlock deeper insights into our technology investments as we work to drive innovation, modernize the grid, and deliver greater value to our customers and employees.”

The collaboration, according to PPL, comes during its transition from aging legacy systems to modern, flexible, and scalable solutions that support its utility-of-the-future strategy. 

This includes shifting to cloud-based infrastructure, expanding the use of AI, automation, and advanced analytics, and improving integrating systems to support real-time decisionmaking, said PPL. 

“Accenture is helping PPL reinvent its technology strategy and capabilities as the company seeks to drive greater value for the customers and community it serves,” said Keith Boone, technology strategy and advisory Americas lead at Accenture.

“Accenture’s deep expertise in technology financial management and Apptio’s leading TBM and FinOps capabilities are enabling organizations like PPL to transform with confidence,” added Ajay Patel, general manager at Apptio. “Together, we’re empowering technology leaders to make bold modernization investments while maintaining financial discipline.”