The sudden closure of Iron Hill Brewery, a popular Pennsylvania restaurant chain, has left many consumers with unused gift cards and questions about how to get their money back.The 8 On Your Side team has received inquiries from several dozen viewers asking what to do with their Iron Hill gift cards and whether they can receive refunds.Consumer Investigator Brian Roche took these questions to State Attorney General Dave Sunday.”The very first thing people should do is they should file a consumer complaint with the attorney general’s office. They should also then reach out directly to the credit card company themselves, if the transaction was done through a credit card,” Sunday said.Sunday noted that his office is monitoring the situation and has received more than 200 complaints from consumers with Iron Hill gift cards.”And oftentimes the credit card companies will step in and they will, you know, they’ll give someone their money back or make sure that they won’t lose money in the first place,” he said.According to the Fair Credit Billing Act, a federal law, consumers have up to 60 days from the date the charge appears on their statement to dispute a credit card charge.However, if consumers acknowledge making the purchase and it was not a billing error or fraud, their money may not be refunded.It’s important to note that Iron Hill has filed for bankruptcy, with court documents showing the company has more than $20 million in debt.Consumers may be able to file a claim in court, but there is a long list of debtors owed hundreds of thousands of dollars, which means reimbursing a $100 gift card may not be a priority for the bankruptcy court.The 8 On Your Side team will continue to provide updates on the situation.
The sudden closure of Iron Hill Brewery, a popular Pennsylvania restaurant chain, has left many consumers with unused gift cards and questions about how to get their money back.
The 8 On Your Side team has received inquiries from several dozen viewers asking what to do with their Iron Hill gift cards and whether they can receive refunds.
Consumer Investigator Brian Roche took these questions to State Attorney General Dave Sunday.
“The very first thing people should do is they should file a consumer complaint with the attorney general’s office. They should also then reach out directly to the credit card company themselves, if the transaction was done through a credit card,” Sunday said.
Sunday noted that his office is monitoring the situation and has received more than 200 complaints from consumers with Iron Hill gift cards.
“And oftentimes the credit card companies will step in and they will, you know, they’ll give someone their money back or make sure that they won’t lose money in the first place,” he said.
According to the Fair Credit Billing Act, a federal law, consumers have up to 60 days from the date the charge appears on their statement to dispute a credit card charge.
However, if consumers acknowledge making the purchase and it was not a billing error or fraud, their money may not be refunded.
It’s important to note that Iron Hill has filed for bankruptcy, with court documents showing the company has more than $20 million in debt.
Consumers may be able to file a claim in court, but there is a long list of debtors owed hundreds of thousands of dollars, which means reimbursing a $100 gift card may not be a priority for the bankruptcy court.
The 8 On Your Side team will continue to provide updates on the situation.