BERKS COUNTY, Pa. – The United Way of Berks County is marking the 15th anniversary of something that has become an important community asset.
The 211 hotline is turning 15 years old.
The free phone service, which launched in October of 2011, offers confidential advice in multiple languages around the clock.
“211 is the resource for those non-emergency calls. So instead of 911, individuals are calling 211 for help connecting with a food pantry, help connecting with maybe homelessness prevention, or even getting connected to after-school programs,” senior vice president of community impact, Ashley Chambers, said.
The United Way says the hotline is a great resource, and the group is still working to raise awareness about it.
Copyright 2026 Maranatha Broadcasting Co., Inc.. All Rights Reserved.