PITTSBURGH —
Utility assistance programs, including LIHEAP, are now accepting applications, and local organizations are offering support to help residents prepare for higher bills during the colder months.
“Lots of folks get anxious this time of year; Halloween just passed, the holidays are coming up,” said Calvin Ecker, service coordinator at North Hills Community Outreach.
Ecker explained the structure of utility assistance programs, describing them as an upside-down triangle. “When it comes to this huge beast of utility assistance, I picture it like an upside-down triangle with LIHEAP being at the top, Dollar Energy Fund being in the middle, and the CAP programs being the smallest point on that triangle,” he said.
Each program has different requirements, Ecker said, but many customers can qualify for assistance from multiple programs. He emphasized that his organization can help with applications.
‘Don’t wait until the Crisis Hits’
Nick Paradise, communications manager for Peoples Gas, encouraged residents to act quickly. “There’s a wide variety of things available, and thousands of people take advantage every year, but there’s also thousands and thousands that are eligible that never even apply. So we’re always trying to get the word out. If you feel like you’re in a tight spot, things are difficult, reach out to us,” Paradise said.
Paradise added that Peoples Gas can assist with applications or set up payment plans. “Don’t wait until the crisis hits. Don’t wait until after the holiday and your bills are piling up and things like that. Apply now. Get enrolled now. Get in the system now before things get dire,” he said.
Once utility bills are addressed, Ecker said his organization also helps customers plan for the future. “What I try to do when clients come in is say, okay, if we’re saving this much money on your utility bills for the next couple months, how can we budget that either together or on your own?” he said.
Resources for Application
For more details on LIHEAP, you can view Pennsylvania’s page with information on eligibility, how to apply, and more.
North Hills Community Outreach also offers an intake form for those who need assistance, along with information on specific services and what areas they serve.
For information on how Peoples Gas works with LIHEAP, you can visit their website.