United flight from San Francisco first to use Pittsburgh’s baggage claim
FLIGHT CAME IN JUST A SHORT TIME AGO. AVA, WHAT DO YOU HAVE FOR US? WELL, RYAN, IT HAS BEEN BUSY DOWN HERE. LET ME TELL YOU. WE’VE BEEN RUNNING ALL AROUND. I’M SWEATING RIGHT NOW. I’M NOT GOING TO LIE. WE WERE TALKING WITH PASSENGERS, THE CEO, WE TALKED WITH THOSE PASSENGERS WHO JUST GOT OFF OF THE UNITED SAN FRANCISCO FLIGHT. THEY’RE NOW HERE IN THE BAGGAGE CLAIM AREA. AND MOST OF THE BAGS, AS YOU CAN SEE, ARE NOW GONE. SO THAT IS GREAT NEWS. WHENEVER I TIMED IT OUT, IT WAS ABOUT 17 MINUTES FROM THE TIME THAT THE FLIGHT LANDED TO THE TIME THE BAGS STARTED GOING. AND THAT’S BECAUSE WE HAVE THIS TRACK AROUND THE CAROUSEL INSTEAD OF IT BEING EIGHT MILES LONG. IT IS NOW THREE MILES LONG, SO THAT HAS SIGNIFICANTLY CUT DOWN THE TIME. YOU’LL HAVE TO WAIT TO GET YOUR BAG, WHICH IS SO NICE BECAUSE LET’S FACE IT, ONCE YOU GET OFF YOUR FLIGHT, YOU JUST WANT TO GO GRAB YOUR BAG AND GO HOME. YOU WANT TO PUT ON YOUR COZY, RELAXED DRIVE TO WHEREVER YOU NEED TO BE. SO THAT IS REALLY NICE. AND THERE ARE NOW EIGHT OF THESE STATE OF THE ART CAROUSELS THROUGHOUT BAGGAGE CLAIM. SO REALLY COOL TO SEE HERE. NOW THIS IS ALSO THE WELCOME POINT. SO WE WERE OVER AT CONMIGO A LITTLE BIT EARLIER. THAT’S A CAFE. SO WHENEVER YOU SAY YOU COME IN FROM YOUR FLIGHT YOU’RE ARRIVING HERE. YOU CAN GO OVER, GRAB A LITTLE COFFEE, SIT DOWN AND RELAX. IF YOU’RE WAITING FOR YOUR LOVED ONE TO COME AND PICK YOU UP. OR MAYBE YOU WANT TO JUST MEET SOME OF YOUR FRIENDS OVER THERE. TAKE A SECOND TO RELAX BEFORE YOU HAVE TO LEAVE. THAT’S A GREAT OPTION. THERE’S ALSO SOME OUTDOOR SPACES AS WELL HERE, WHICH IS REALLY COOL TO SEE. YOU CAN GET SOME FRESH AIR SO YOU’RE NOT JUST STUCK IN THE AIRPORT NOW. A LOT OF THE PASSENGERS THAT WE WERE TALKING TO, THEY SAID, YOU KNOW, THAT THEY’RE FROM PITTSBURGH. SO THEY SAID THAT THE OLD TERMINAL WAS A LITTLE DUSTY. THOSE WERE THEIR EXACT WORDS, NOT MINE. BUT THEY SAID, COMING IN HERE, IT’S TRULY MAGICAL TO SEE YOU HAVE THE CONSTELLATION LIGHTS THAT ARE JUST TWINKLING ABOVE YOU. IT’S LIKE DISNEY WORLD. SO REALLY EXCITING TO SEE ALL OF THIS. EVERYONE’S SMILING. NOT EVERYONE TYPICALLY SMILES AT THE AIRPORT, SO I FEEL LIKE THIS IS A 1 IN 1,000,000 DAY WHERE EVERYBODY’S JUST EXCITED, HAPPY. EVERYTHING’S RUNNING ON TIME. SO IT’S REALLY EXCITING TO SEE WE’RE GOING TO START TURNING SOME OF THOSE INTERVIEWS THAT WE GOT. SO YOU CAN START ACTUALLY HEARING FROM THE PASSENGERS, FROM THE CEO ABOUT JUST HOW BIG OF A DAY THI
United flight from San Francisco first to use Pittsburgh’s baggage claim

Updated: 5:59 AM EST Nov 18, 2025
It’s a busy morning for the Pittsburgh International Airport with the opening of their new landside terminal.A United Flight from San Francisco landed early Tuesday morning and became the first to experience the new baggage claim area. Pittsburgh’s Action News 4’s Ava Rash was there as passengers picked up their bags. From landing to picking up baggage, the entire process took around 17 minutes. The track for baggage has gone from eight miles at the old terminal to only three, cutting down the time it gets back to passengers. Many passengers we spoke to from the area said the new airport is magical to see, especially the ceiling which mimics stars and constellations. Want to learn more about the new airport? Click here.
PITTSBURGH —
It’s a busy morning for the Pittsburgh International Airport with the opening of their new landside terminal.
A United Flight from San Francisco landed early Tuesday morning and became the first to experience the new baggage claim area.
Pittsburgh’s Action News 4’s Ava Rash was there as passengers picked up their bags. From landing to picking up baggage, the entire process took around 17 minutes.
The track for baggage has gone from eight miles at the old terminal to only three, cutting down the time it gets back to passengers.
Many passengers we spoke to from the area said the new airport is magical to see, especially the ceiling which mimics stars and constellations.
Want to learn more about the new airport? Click here.