(WHTM) \u2014 The Pennsylvania Turnpike said it will never taxt about unpaid tolls, and now it will start a pilot program to text drivers about unpaid tolls.<\/p>\n
The Turnpike Commission currently works with two collection agencies \u2014 Harris & Harris and TSI. As it continues improving collection efforts, it is launching the six-month program to send texts to those with outstanding toll balances.<\/p>\n
Close<\/a><\/p>\n Thanks for signing up!<\/p>\n Watch for us in your inbox.<\/p>\n Subscribe Now<\/p>\n \u201cI feel like they should still send them out in letter form and not text messages because the scams, everybody thinks that if you don\u2019t know the number that text you these days, it\u2019s a scam,\u201d said Ashley Goles of Harrisburg.<\/p>\n Becky Trutt of Halifax, believes this idea is \u201ccrazy.\u201d<\/p>\n \u201cI\u2019ve actually gotten a text message from the Turnpike and I was like, that is a scam,\u201d Trutt said. \u201cI should not respond. So to hear that they\u2019re doing it is just crazy to me.\u201d<\/p>\n In February, the Turnpike was warning its customers of a new smishing scam \u2014 demanding money for unpaid tolls.<\/p>\n \u201cScams are hard to you know, they\u2019re hard to point out,\u201d Goles added. \u201cAnd you never know. People are so legitimate these days when they try to scam you. They become professionals at it.\u201d<\/p>\n Although scams are negative, some think there could be positives with this program.<\/p>\n \u201cI see convenience,\u201d said Trutt. \u201cI see maybe a quicker notification process because people, I think, before they would send it through the mail, and so now they can see it quicker and respond quicker and hopefully not have additional fees added on to their bill. I could see potential pitfalls, but overall, I\u2019m sure they\u2019ll find a way to work through it.\u201d<\/p>\n