{"id":184342,"date":"2026-05-05T14:11:16","date_gmt":"2026-05-05T14:11:16","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-pa\/184342\/"},"modified":"2026-05-05T14:11:16","modified_gmt":"2026-05-05T14:11:16","slug":"lawsuit-accuses-chatbot-company-of-impersonating-doctors","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-pa\/184342\/","title":{"rendered":"Lawsuit accuses chatbot company of impersonating doctors"},"content":{"rendered":"<p>\n\t\t\t\t\t\t\t\t\t\t\t\t\tCRASH ON 222 SOUTHBOUND, LEOLA, LANCASTER COUNTY (\u00e1PAUSE FOR OPEN\u00e1) WE&#8217;RE FOLLOWING BREAKING NEWS&#8230;THE SHAPIRO ADMINISTRATION IS SUING A-I CHATBOT COMPANY. GOOD MORNING I&#8217;M MATT BARCARO. IN THE LAWSUIT&#8230;THE PENNSYLVANIA DEPARTMENT OF STATE SAYS ONE OF CHARACTER A-I&#8217;S CHAT-BOTS CLAIMED TO BE A MEDICAL PROFESSIONAL. STATE OFFICIALS SAY THEIR INVESTIGATION FOUND THE CHAT-BOT TALKED WITH USERS ABOUT MENTAL HEALTH SYMPTOMS. IN ONE INSTANCE, THE LAWSUIT CLAIMS THE CHAT-BOT FALSELY STATED IT WAS LICENSED IN PENNSYLVANIA AND PROVIDED AN INVALID LICENSE NUMBER. THE SHAPIRO AD\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n<p>\n\t\t\t\t\t\tPennsylvania has sued an artificial intelligence chatbot maker, saying its chatbots illegally hold themselves out as doctors and are deceiving the system\u2019s users into thinking they are getting medical advice from a licensed professional.The lawsuit, filed Friday, asks the statewide Commonwealth Court to order Character Technologies Inc., the company behind Character.AI, to stop its chatbots \u201cfrom engaging in the unlawful practice of medicine and surgery.\u201dThe lawsuit said an investigator from the state agency that licenses professionals created an account on Character.AI, searched on the word \u201cpsychiatry\u201d and found a large number of characters, including one described as a \u201cdoctor of psychiatry.\u201dThat character held itself out as able to assess the investigator \u201cas a doctor\u201d who is licensed in Pennsylvania, the lawsuit said.\u201cPennsylvanians deserve to know who \u2014 or what \u2014 they are interacting with online, especially when it comes to their health,\u201d Gov. Josh Shapiro said in a statement. \u201cWe will not allow companies to deploy AI tools that mislead people into believing they are receiving advice from a licensed medical professional.\u201dCharacter Technologies did not respond to an inquiry Monday.The company has faced several lawsuits over child safety. In January, Google and Character Technologies agreed to settle a lawsuit from a Florida mother who alleged a chatbot pushed her teenage son to kill himself. Last fall, Character.AI banned minors from using its chatbots amid growing concerns about the effects of artificial intelligence conversations on children.Download the WTAE app to stay connected with breaking news. Sign up for our email newsletters to get breaking news in your inbox.\n\t\t\t\t\t<\/p>\n<p>\t\t\t\t\t\tHARRISBURG, Pa. (AP) \u2014 \t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n<p>Pennsylvania has sued an artificial intelligence chatbot maker, saying its chatbots illegally hold themselves out as doctors and are deceiving the system\u2019s users into thinking they are getting medical advice from a licensed professional.<\/p>\n<p>The lawsuit, filed Friday, asks the statewide Commonwealth Court to order Character Technologies Inc., the company behind Character.AI, to stop its chatbots \u201cfrom engaging in the unlawful practice of medicine and surgery.\u201d<\/p>\n<p>The lawsuit said an investigator from the state agency that licenses professionals created an account on Character.AI, searched on the word \u201cpsychiatry\u201d and found a large number of characters, including one described as a \u201cdoctor of psychiatry.\u201d<\/p>\n<p>That character held itself out as able to assess the investigator \u201cas a doctor\u201d who is licensed in Pennsylvania, the lawsuit said.<\/p>\n<p>\u201cPennsylvanians deserve to know who \u2014 or what \u2014 they are interacting with online, especially when it comes to their health,\u201d Gov. Josh Shapiro said in a statement. \u201cWe will not allow companies to deploy AI tools that mislead people into believing they are receiving advice from a licensed medical professional.\u201d<\/p>\n<p>Character Technologies did not respond to an inquiry Monday.<\/p>\n<p>The company has faced several lawsuits over child safety. In January, Google and Character Technologies agreed to settle a lawsuit from a Florida mother who alleged a chatbot pushed her teenage son to kill himself. Last fall, Character.AI <a data-gtm-enhancement-style=\"LinkEnhancementA\" href=\"https:\/\/blog.character.ai\/u18-chat-announcement\/\" target=\"_blank\" rel=\"nofollow noopener\">banned minors<\/a> from using its chatbots amid growing concerns about the effects of artificial intelligence conversations on children.<\/p>\n<p><a href=\"https:\/\/www.wtae.com\/article\/get-pittsburgh-s-action-news-4-on-the-go-wtae\/44045498\" target=\"_blank\" rel=\"nofollow noopener\">Download the WTAE app<\/a> to stay connected with breaking news. <a href=\"https:\/\/www.wtae.com\/subscribe\" target=\"_blank\" rel=\"nofollow noopener\">Sign up for our email newsletters<\/a> to get breaking news in your inbox.<\/p>\n","protected":false},"excerpt":{"rendered":"CRASH ON 222 SOUTHBOUND, LEOLA, LANCASTER COUNTY (\u00e1PAUSE FOR OPEN\u00e1) WE&#8217;RE FOLLOWING BREAKING NEWS&#8230;THE SHAPIRO ADMINISTRATION IS SUING&hellip;\n","protected":false},"author":2,"featured_media":184343,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[278,82187,82192,82166,82189,64663,82188,31950,71578,4925,455,2676,82190,82159,139,28,30,29,82191],"class_list":["post-184342","post","type-post","status-publish","format-standard","has-post-thumbnail","category-pennsylvania","tag-ai","tag-ai-company","tag-artificial-intelligence-conversation","tag-character","tag-character-technologies-inc","tag-chatbot","tag-chatbot-company","tag-chatbots","tag-child-safety","tag-doctor","tag-investigator","tag-lawsuit","tag-licensed-professional","tag-medical-advice","tag-news","tag-pennsylvania","tag-pennsylvania-headlines","tag-pennsylvania-news","tag-psychiatry"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/posts\/184342","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/comments?post=184342"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/posts\/184342\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/media\/184343"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/media?parent=184342"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/categories?post=184342"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/tags?post=184342"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}