{"id":185332,"date":"2026-05-06T13:52:10","date_gmt":"2026-05-06T13:52:10","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-pa\/185332\/"},"modified":"2026-05-06T13:52:10","modified_gmt":"2026-05-06T13:52:10","slug":"reading-housing-authority-launches-online-service-platform","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-pa\/185332\/","title":{"rendered":"Reading Housing Authority launches online service platform"},"content":{"rendered":"<p>The Reading Housing Authority has launched a new software system that modernizes how the organization delivers services and interacts with the community.<\/p>\n<p>The system enables the authority to conduct business virtually with applicants, residents, voucher program participants, landlords and others through a secure online platform.<\/p>\n<p>Through this system, customers can pay rent, submit work orders, apply for assistance when waiting lists are open and complete required reporting, reducing the need for in-person visits, officials said in an annoucement.<\/p>\n<p>The platform, called Rent Cafe, is available on the authority\u2019s website at <a href=\"https:\/\/portals.readingha.org\/\" rel=\"nofollow noopener\" target=\"_blank\">portals.readingha.org<\/a>.<\/p>\n<p>In conjunction with this upgrade, the authority said its office locations were realigned to improve the organization\u2019s efficiency and customer experience.<\/p>\n<p>The Voucher Programs Office was relocated to the third floor of the Steven E. Belinski Family Services Complex, 502 McClellan St., in the center of the Oakbrook Homes community. The office may also be reached by email at vouchers@readingha.org.<\/p>\n<p>The office will continue to serve current and new voucher participants, landlords and those wishing to transfer existing Section 8 Housing Choice vouchers to Reading.<\/p>\n<p>The former voucher office, 400 Hancock Blvd., is now the Compliance Department. Staff at this location will assist those applying for authority housing programs and clients of all housing programs who are required to engage in annual and interim reporting related to income and household composition.<\/p>\n<p>While most services are now available online, in-person assistance remains available when desired by the customer or necessary to meet program requirements.<\/p>\n<p>The authority also announced it plans to open its public housing waiting list at a date to be announced. Dates will be advertised in the Reading Eagle, posted on the authority\u2019s website at <a href=\"https:\/\/www.readingha.org\/\" rel=\"nofollow noopener\" target=\"_blank\">www.readingha.org<\/a>, and shared with partner entities who have subscribed to information updates.<\/p>\n","protected":false},"excerpt":{"rendered":"The Reading Housing Authority has launched a new software system that modernizes how the organization delivers services and&hellip;\n","protected":false},"author":2,"featured_media":38595,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[349,857,4736,182,139,28,736,128,130,129,706],"class_list":["post-185332","post","type-post","status-publish","format-standard","has-post-thumbnail","category-reading","tag-berks-county","tag-essential-reading","tag-housing","tag-local-news","tag-news","tag-pennsylvania","tag-reading","tag-reading-city","tag-reading-city-headlines","tag-reading-city-news","tag-top-stories-reg"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/posts\/185332","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/comments?post=185332"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/posts\/185332\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/media\/38595"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/media?parent=185332"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/categories?post=185332"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/tags?post=185332"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}