{"id":256198,"date":"2026-07-31T09:39:25","date_gmt":"2026-07-31T09:39:25","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-pa\/256198\/"},"modified":"2026-07-31T09:39:25","modified_gmt":"2026-07-31T09:39:25","slug":"zum-school-bus-routes-in-philadelphia-will-allow-parents-to-track-buses-in-real-time-with-an-app","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-pa\/256198\/","title":{"rendered":"Zum school bus routes in Philadelphia will allow parents to track buses in real time with an app"},"content":{"rendered":"<p>Listen to article \u2022\u00a00:00 min<\/p>\n<p class=\"inq-p text-primary  \">Coming soon to some Philadelphia school bus stops: technology that allows parents and schools to track their kids \u2014 and their buses \u2014 via an app, in real time.<\/p>\n<p class=\"inq-p text-primary  \">That represents a sea change for families on up to 200 yellow bus routes throughout the city. <\/p>\n<p class=\"inq-p text-primary  \">Most Philadelphia school buses are decidedly analog \u2014 some companies still provide written turn-by-turn directions for drivers, rather than equip buses with GPS. Families generally have no information on when their <a class=\"relative z-1 text-blue-mid hover:shadow-lightmode\" data-link-type=\"article-body\" href=\"https:\/\/www.inquirer.com\/education\/special-needs-buses-philadelphia-summer-school-20260713.html\" target=\"_blank\" rel=\"nofollow noopener\" title=\"https:\/\/www.inquirer.com\/education\/special-needs-buses-philadelphia-summer-school-20260713.html\">buses might show up<\/a>. <\/p>\n<p class=\"inq-p text-primary  \">But the district recently selected Zum Inc., a Silicon Valley-based tech-and-transportation company, as one of its vendors, awarding it part of a massive $483 million contract for yellow bus services through 2031. Zum, which runs routes in 18 states and 6,500 districts nationwide, including Los Angeles Unified, Kansas City, Mo., Howard County, Md., and Boston, will operate at least 200 Philadelphia routes, though exact figures and contract totals have not yet been settled.<\/p>\n<p class=\"inq-p text-primary  \">With its new, five-year contracts, awarded in April, the district dropped Durham School Services, a longtime vendor that had <a class=\"relative z-1 text-blue-mid hover:shadow-lightmode\" data-link-type=\"article-body\" href=\"https:\/\/www.inquirer.com\/philly\/education\/School-bus-blues-Philadelphia-School-District-durham-bus-problems.html\" target=\"_blank\" rel=\"nofollow noopener\" title=\"https:\/\/www.inquirer.com\/philly\/education\/School-bus-blues-Philadelphia-School-District-durham-bus-problems.html\">experienced some service<\/a> and <a class=\"relative z-1 text-blue-mid hover:shadow-lightmode\" data-link-type=\"article-body\" href=\"https:\/\/www.nbcphiladelphia.com\/news\/local\/students-sit-on-floor-school-bus-philadelphia-families-outraged\/4333886\/\" target=\"_blank\" rel=\"nofollow noopener\" title=\"https:\/\/www.nbcphiladelphia.com\/news\/local\/students-sit-on-floor-school-bus-philadelphia-families-outraged\/4333886\/\">other issues<\/a> amid a national bus-driver shortage. <\/p>\n<p class=\"inq-p text-primary  \">Students who live more than 1.5 miles from their assigned school are eligible for free transportation from the district.<\/p>\n<p class=\"inq-p text-primary  \">The school system transports only a fraction of its own elementary school students via district-owned yellow buses; the rest of the routes are serviced by providers that now include Zum. <\/p>\n<p class=\"inq-p text-primary  \">Philadelphia students in grades seven through 12 who are eligible for transportation to school are issued <a class=\"relative z-1 text-blue-mid hover:shadow-lightmode\" data-link-type=\"article-body\" href=\"https:\/\/www.inquirer.com\/topic\/septa\" rel=\"nofollow noopener\" target=\"_blank\">SEPTA<\/a> passes. <\/p>\n<p class=\"inq-p text-primary  \">Zum, which has hired a number of former Durham drivers, is hoping to attract workers with competitive pay \u2014 drivers\u2019 hourly rate starts at $30 per hour, and bus monitor pay at $20 per hour \u2014 and benefits. <\/p>\n<p class=\"inq-p text-primary  \">Route assignments have not yet been announced, so it is not clear which yellow bus routes will have Zum buses.<\/p>\n<p>What\u2019s different about Zum?<\/p>\n<p class=\"inq-p text-primary  \">Zum officials promise a different experience before students even step onto a bus, said Missy Lash, the company\u2019s senior location manager for Pennsylvania.<\/p>\n<p class=\"inq-p text-primary  \">\u201cIt\u2019s comfort \u2014 but it\u2019s also technology,\u201d Lash said.<\/p>\n<p class=\"inq-p text-primary  \">Families whose children are assigned to Zum routes will be encouraged to download a free app that gives them real-time notifications and information about their child\u2019s bus \u2014 who the driver is, when the bus will arrive, when their child is dropped off at school and arrives at the bus stop in the afternoon.<\/p>\n<p class=\"inq-p text-primary  \">The tablet computer mounted at the driver\u2019s fingertips provides directions, but also the location of each individual student\u2019s pickup point and, if families choose to share them, student photos that help drivers identify whom they are picking up.<\/p>\n<p class=\"inq-p text-primary  \">When they step onto the bus, children either scan Zum-provided IDs or provide their names, which the driver types in. Once they do, parents receive a notification \u2014 your child has been picked up.<\/p>\n<p class=\"inq-p text-primary  \">\u201cThey\u2019ll also get a notification when my child gets dropped off at school,\u201d or if there\u2019s traffic and the time of pickup or arrival is adjusted, Lash said.<\/p>\n<p class=\"inq-p text-primary  \">On the comfort piece, all Zum buses are air-conditioned \u2014 not a given system-wide. Only buses that transport students with disabilities must have guaranteed air-conditioning.<\/p>\n<p class=\"inq-p text-primary  \">That is a big upgrade for drivers and students, said Nicole Dukes, who worked as a driver and trainer with another bus company in Philadelphia for six years before switching over to Zum, where she will train drivers.<\/p>\n<p class=\"inq-p text-primary  \">\u201cJust the buses themselves make you want to come to work,\u201d said Dukes, who lives in <a class=\"relative z-1 text-blue-mid hover:shadow-lightmode\" data-link-type=\"article-body\" href=\"https:\/\/www.inquirer.com\/topic\/north-philly\" rel=\"nofollow noopener\" target=\"_blank\">North Philadelphia<\/a>. \u201cI never had air-conditioning on a bus.\u201d<\/p>\n<p class=\"inq-p text-primary  \">The technology is also a plus, Dukes said \u2014 \u201cit\u2019s great to have that for the parents to keep an eye on their children,\u201d and having tablets providing directions is a serious improvement over her old system. <\/p>\n<p class=\"inq-p text-primary  \">\u201cWe had turn-by-turn sheets, and if you had to go a different way, you had to call dispatch, who had a map,\u201d Dukes said.<\/p>\n","protected":false},"excerpt":{"rendered":"Listen to article \u2022\u00a00:00 min Coming soon to some Philadelphia school bus stops: technology that allows parents and&hellip;\n","protected":false},"author":2,"featured_media":256199,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[69,71,70,109037],"class_list":["post-256198","post","type-post","status-publish","format-standard","has-post-thumbnail","category-philadelphia","tag-philadelphia","tag-philadelphia-headlines","tag-philadelphia-news","tag-zum-school-bus-routes-philadelphia-gps-tracking"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/posts\/256198","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/comments?post=256198"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/posts\/256198\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/media\/256199"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/media?parent=256198"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/categories?post=256198"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/tags?post=256198"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}