{"id":272293,"date":"2026-08-26T02:54:56","date_gmt":"2026-08-26T02:54:56","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-pa\/272293\/"},"modified":"2026-08-26T02:54:56","modified_gmt":"2026-08-26T02:54:56","slug":"health-beat-how-to-get-quick-accurate-responses-when-sending-patient-portal-messages-health-beat","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-pa\/272293\/","title":{"rendered":"Health Beat: How to get quick, accurate responses when sending patient portal messages | Health Beat"},"content":{"rendered":"<p>There are several options for contacting our doctors instead of just picking up the phone and calling.<\/p>\n<p>Many offices now offer a messaging system, but how you write that message matters.<\/p>\n<p>A new study from Columbia University looked at more than 3.5 million patient portal messages.<\/p>\n<p>Researchers say if you address your message directly to your doctor and keep it cordial and positive, you are likely to get a quicker response.<\/p>\n<p>And interestingly enough, while doctors often ask you to keep the messages short, researchers say more lengthy messages, those with 100 words or more, actually get more attention.<\/p>\n<p>The study was just published in JAMA Network Open.<\/p>\n","protected":false},"excerpt":{"rendered":"There are several options for contacting our doctors instead of just picking up the phone and calling. Many&hellip;\n","protected":false},"author":2,"featured_media":272294,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[153,155,154,114633,114637,114631,114632,114634,114636,114630,114635],"class_list":["post-272293","post","type-post","status-publish","format-standard","has-post-thumbnail","category-bethlehem","tag-bethlehem","tag-bethlehem-headlines","tag-bethlehem-news","tag-columbia-university-study","tag-digital-health","tag-doctor-communication","tag-healthcare-messaging","tag-jama-network-open","tag-message-length","tag-patient-portal","tag-response-time"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/posts\/272293","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/comments?post=272293"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/posts\/272293\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/media\/272294"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/media?parent=272293"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/categories?post=272293"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/tags?post=272293"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}