{"id":273166,"date":"2026-08-27T10:42:39","date_gmt":"2026-08-27T10:42:39","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-pa\/273166\/"},"modified":"2026-08-27T10:42:39","modified_gmt":"2026-08-27T10:42:39","slug":"buffalo-businesses-admit-to-using-facial-recognition-technology-investigative-post","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-pa\/273166\/","title":{"rendered":"Buffalo businesses admit to using facial recognition technology : Investigative Post"},"content":{"rendered":"<p>Erie County has banned the use of facial recognition technology and is requiring disclosure by companies who have used it to. A small number have, including Wegmans, Delaware North and Rich Products.<\/p>\n<p><img loading=\"lazy\" data-recalc-dims=\"1\" decoding=\"async\" class=\"aligncenter wp-image-528571 size-full\" src=\"https:\/\/www.newsbeep.com\/us-pa\/wp-content\/uploads\/2026\/08\/PhotoFunia-1787771391.jpg\" alt=\"\" width=\"700\" height=\"700\"  \/><\/p>\n<p>Rich Products, Hamburg Gaming and Wegmans have all disclosed use of facial recognition technology. Images via WKBW and J. Dale Shoemaker.<\/p>\n<p>Some of the biggest companies operating in Erie County have admitted to using facial recognition technology in their businesses.<\/p>\n<p>The list includes Delaware North, which scans the faces of each person who enters its Hamburg Gaming racetrack and casino.<\/p>\n<p>Wegmans has used facial recognition technology at its store on Amherst Street.<\/p>\n<p>And Rich Products said it captured 1.1 million \u201cfacial vectors\u201d in May and June of this year, seemingly at its Niagara Street offices.<\/p>\n<p>Wegmans and Rich Products say they\u2019ve since destroyed the face scans and have pledged to not capture any more. Delaware North says it plans to continue scanning faces.\u00a0<\/p>\n<p>Those disclosures are thanks to a new Erie County law that requires companies to file notice if they have collected biometric data. If they have, the law mandates the companies destroy what they have and commit to not collecting more.<\/p>\n<p>Investigative Post obtained the disclosure reports under the state Freedom of Information Law.<\/p>\n<p><a href=\"https:\/\/investigativepost.org\/2026\/07\/08\/ipost-event-will-explore-online-disinformation\/\" target=\"_blank\" rel=\"noopener nofollow\"><img data-recalc-dims=\"1\" decoding=\"async\" class=\"image wp-image-526987 attachment-400x392 size-400x392\" style=\"max-width: 100%; height: auto;\" src=\"https:\/\/www.newsbeep.com\/us-pa\/wp-content\/uploads\/2026\/08\/Disinformation-Event-Graphics-IP-article.png\"\/><\/a><\/p>\n<p>The law applies to all businesses and not-for-profits in the county, unless an exemption is carved out. Funeral homes, for example, can collect fingerprints of the deceased for \u201cmemorialization\u201d purposes. Four funeral homes disclosed to the county that they\u2019ve collected fingerprints for such purposes, but that they\u2019ve since destroyed the records.<\/p>\n<p>Businesses licensed by the state Gaming Commission \u2014 like Delaware North\u2019s Hamburg Gaming \u2014 are also exempt.<\/p>\n<p>The law has been in place since June 5. Businesses in Erie County had 30 days from that date to come into compliance. To date, just 30 companies have filed the necessary disclosures.\u00a0The county has <a href=\"https:\/\/www3.erie.gov\/consumerprotection\/biometrics-transparency-and-privacy-act-effective-06052026\" rel=\"nofollow noopener\" target=\"_blank\">published a website<\/a> explaining to companies how to comply but has yet to directly inform businesses of the new law.<\/p>\n<p>Trek Fulater, an attorney and the county\u2019s director of policy, said he expects the number to grow.<\/p>\n<p>\u201cI have a sneaking suspicion, as we move forward, we\u2019re going to find more and more businesses that have this information,\u201d he said.<\/p>\n<p>The law applies to national and international brands, too. Major retailers that use facial recognition technology \u2014 <a href=\"https:\/\/www.macys.com\/customer-service\/articles\/macys-and-macyscom-notice-of-privacy-practices-2\" rel=\"nofollow noopener\" target=\"_blank\">Macy\u2019s, for example<\/a> \u2014 have not disclosed any use.<\/p>\n<p>\u201cI know some things take time to change, but I believe that we\u2019ve given them enough notice, and I\u2019m hoping that that number goes up,\u201d Erie County Legislator Taisha St. Jean Tard said.\u00a0<\/p>\n<p>\u201cI\u2019m hoping that in the next couple weeks we could really make a big push.\u201d<\/p>\n<p>What\u2019s being collected locally<\/p>\n<p>Local concerns about facial recognition technology \u2014 resulting in the new Erie County law \u2014 began in January, when Wegmans made national headlines for its use of face scans in New York City. In January, <a href=\"https:\/\/gothamist.com\/news\/nyc-wegmans-is-storing-biometric-data-on-shoppers-eyes-voices-and-faces\" rel=\"nofollow noopener\" target=\"_blank\">a reporter from the news outlet Gothamist<\/a> noticed a sign on one store disclosing that the company was collecting face scans. That prompted questions as to whether the Rochester-based grocer was using similar technology at its stores in Western New York.<\/p>\n<p>The company, in January, refused to say. Spokesperson Michele Mehaffy said she would \u201cnot get into the specific measures used at each store.\u201d Investigative Post at the time <a href=\"https:\/\/investigativepost.org\/2026\/01\/09\/wegmans-surveilling-shoppers-collecting-data\/\" rel=\"nofollow noopener\" target=\"_blank\">reported on all the other customer data Wegmans collects<\/a> in addition to biometrics.<\/p>\n<p>But once the new Erie County law took effect, the company admitted it had been using facial recognition technology at the Amherst Street store in Buffalo.<\/p>\n<p>\u201cThis technology was only used in Erie County at the Amherst Street location and has already been disabled,\u201d the company <a href=\"https:\/\/www.wivb.com\/news\/local-news\/erie-county-bans-businesses-from-collecting-biometrics-data\/\" rel=\"nofollow noopener\" target=\"_blank\">said in a May statement to WIVB<\/a>.\u00a0<\/p>\n<p>David Spang, Wegmans\u2019 vice president of asset protection, said in the company\u2019s report to Erie County that the company is no longer \u201cin possession of biometric information.\u201d<\/p>\n<p><img loading=\"lazy\" data-recalc-dims=\"1\" decoding=\"async\" width=\"700\" height=\"700\" class=\"size-full wp-image-524911 aligncenter\" src=\"https:\/\/www.newsbeep.com\/us-pa\/wp-content\/uploads\/2026\/08\/PhotoFunia-1767905994.jpg\" alt=\"\"  \/><\/p>\n<p>Cameras at the Wegmans on Amherst Street. Photo: J. Dale Shoemaker.<\/p>\n<p>Mehaffy, in an email, refused to say when Wegmans began scanning faces at the Amherst Street store or how many it captured. She would only say that the company no longer collects facial scans, deleted the data it had and removed the cameras.<\/p>\n<p>\u201cThis technology was used solely as an added layer of security,\u201d Mehaffy said. \u201cWegmans did not sell the data.\u201d<\/p>\n<p>Rich Products spokesperson Allie Friedman refused to tell Investigative Post where the company had deployed facial recognition cameras to collect the 1.1 million \u201cfacial vectors\u201d it admitted to having \u2014 but implied the company was scanning the faces of its employees.\u00a0<\/p>\n<p>\u201cThe facial vectors related to associates and guests and were used in the limited context of facility safety and security measures at Rich\u2019s,\u201d she said in a statement.<\/p>\n<p>Friedman said the technology was not used at the company\u2019s entertainment venues like Sahlen Field, the Powerhouse or the Atrium. Friedman wouldn\u2019t say how many people the system recorded, but noted the company deleted all the data it collected.<\/p>\n<p>Delaware North, operator of Hamburg Gaming, wants to keep collecting face scans of visitors to the casino. It disclosed to Erie County that it collects copies of photo IDs and \u201cfacial captures\u201d of all its patrons. Daniel Carpenter, associate general counsel, said in the company\u2019s filing to Erie County that it plans to file for an exemption from the law to continue doing so.<\/p>\n<p>The county\u2019s rules include a carve-out for businesses licensed by the Gaming Commission. Delaware North spokesperson Glen White said the company deletes the face scans after 18 months.<\/p>\n<p>Compliance a problem<\/p>\n<p>So far, only seven businesses in Erie County have disclosed possessing biometric data \u2014 and only 30 have submitted disclosure forms at all.\u00a0<\/p>\n<p>Under the law, companies can be fined up to $6,000 daily for collecting biometric information and failing to disclose it. If a company is found to have violated the law, they have 30 days to disclose the data they have and destroy it before fines begin.<\/p>\n<p><img loading=\"lazy\" data-recalc-dims=\"1\" decoding=\"async\" width=\"700\" height=\"387\" class=\"size-large wp-image-528561 aligncenter\" src=\"https:\/\/www.newsbeep.com\/us-pa\/wp-content\/uploads\/2026\/08\/taisha-st-jean-tard-wkbw.png\" alt=\"\"  \/><\/p>\n<p>Erie County Legislator Taisha St. Jean Tard. Photo: WKBW 7 News.<\/p>\n<p>St. Jean Tard said in an interview that she expects the county to begin sending letters to businesses, notifying them that they must disclose and destroy any biometric information they have in their possession.\u00a0<\/p>\n<p>With large retailers and other companies, Legislator Jeanne Vinal said the county\u2019s new law may have \u201cfallen on deaf ears\u201d meaning it\u2019s time for \u201ca second outreach.\u201d\u00a0<\/p>\n<p>\u201cI do know that a lot of big guys need a lot of prodding,\u201d she said. \u201cFor out-of-town businesses, they are going to need a notice sent to their corporate headquarters, I think so that they can understand how serious it is.\u201d<\/p>\n<p>Investigative Post reached out to <a href=\"https:\/\/corporate.walmart.com\/privacy-security\/walmart-privacy-notice\" rel=\"nofollow noopener\" target=\"_blank\">Walmart<\/a>, <a href=\"https:\/\/www.target.com\/c\/target-privacy-policy\/-\/N-4sr7p\" rel=\"nofollow noopener\" target=\"_blank\">Target<\/a> and <a href=\"https:\/\/www.macys.com\/customer-service\/articles\/macys-and-macyscom-notice-of-privacy-practices-2\" rel=\"nofollow noopener\" target=\"_blank\">Macy\u2019s<\/a> \u2014 three major retailers that have disclosed they collect biometric data and operate stores in Erie County. None responded to requests for comment.<\/p>\n<p>St. Jean Tard said the possibility of a data breach was one motivation for enacting the law, which passed 7-3 in April.<\/p>\n<p>\u201cImagine having all those faces in a cloud where anybody could hack and have that data,\u201d she said. \u201cThat\u2019s why this law is in place.\u201d<\/p>\n<p>A spreading technology<\/p>\n<p>Use of facial recognition technology and other means of collecting biometric information has become widespread. In addition to private businesses, the U.S. government scans your face whenever you cross the Peace Bridge from Canada.<\/p>\n<p>Companies using biometric data often say they use the technology to prevent theft, as Wegmans did. But others share or sell the data. Macy\u2019s is explicit: \u201cWe may sell your biometric personal information,\u201d <a href=\"https:\/\/www.macys.com\/customer-service\/articles\/macys-and-macyscom-notice-of-privacy-practices-2\" rel=\"nofollow noopener\" target=\"_blank\">the company\u2019s website states<\/a>.\u00a0<\/p>\n<p>WalMart, too, which has multiple locations in Erie County, discloses on its website that it collects some biometric data via its mobile app and may share that information with third parties. Neither company has submitted a disclosure statement to Erie County.<\/p>\n<p>Mark Bartholomew, a University at Buffalo <a href=\"https:\/\/www.law.buffalo.edu\/faculty\/facultyDirectory\/bartholomewMark.html\" rel=\"nofollow noopener\" target=\"_blank\">law professor<\/a> who researches technology issues, said use of biometric data raises three main concerns:<\/p>\n<p>Retailers will use the information to target advertisements to consumers to entice them to buy more products.<br \/>\nCompanies will use the information to ban people they don\u2019t want in their stores.<br \/>\nThe data winds up in the hands of law enforcement.<\/p>\n<p>For a retailer, Bartholomew said, biometric data may offer a \u201cricher portrait of you,\u201d allowing companies \u201cto better pinpoint how to advertise to you. I think that\u2019s one big concern.\u201d<\/p>\n<p>It may also be used to kick out certain people from a business, as New York Knicks owner James Dolan <a href=\"https:\/\/nypost.com\/2023\/01\/13\/third-nyc-lawyer-booted-from-msg-by-james-dolans-facial-recognition-tech\/\" rel=\"nofollow noopener\" target=\"_blank\">has done at Madison Square Garden<\/a>.<\/p>\n<p>The biometric data may also find its way into government hands, allowing law enforcement to track a person\u2019s movements even more precisely than they can with <a href=\"https:\/\/investigativepost.org\/2026\/07\/16\/drivers-beware-police-are-tracking-your-movements\/\" rel=\"nofollow noopener\" target=\"_blank\">license plate readers<\/a>, which are <a href=\"https:\/\/investigativepost.org\/2026\/07\/17\/license-plate-readers-are-everywhere-in-wny\/\" rel=\"nofollow noopener\" target=\"_blank\">deployed across the region<\/a>.<\/p>\n<p>Subscribe to our free weekly newsletters<\/p>\n<p>\u201cWe should have some privacy, some shielding from some commercial entreaties,\u201d Bartholomew said. \u201cBut even if you were of the [opinion that] \u2018Ah, I don\u2019t care how they sell to me,\u2019 you might care a lot more that now the government has a facial identification for me.\u201d<\/p>\n<p>Bartholomew said the public and government is in a \u201crace\u201d with businesses utilizing biometric data. He said he likes Erie County\u2019s law because it\u2019s an example of government \u201ctaking a stand.\u201d<\/p>\n<p>\u201cIt\u2019s a question of whether we get outraged enough,\u201d he said, \u201cor if we\u2019re kind of like the frogs in the boiling water, and we\u2019re just like, \u2018Well, I\u2019m so used to it, it\u2019s the price of business.\u2019\u201d<\/p>\n<p>        \t\t\tposted 42 minutes ago &#8211; August 27, 2026<\/p>\n","protected":false},"excerpt":{"rendered":"Erie County has banned the use of facial recognition technology and is requiring disclosure by companies who have&hellip;\n","protected":false},"author":2,"featured_media":273167,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[136,69208,138,137,2535],"class_list":["post-273166","post","type-post","status-publish","format-standard","has-post-thumbnail","category-erie","tag-erie","tag-erie-county-government","tag-erie-headlines","tag-erie-news","tag-privacy"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/posts\/273166","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/comments?post=273166"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/posts\/273166\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/media\/273167"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/media?parent=273166"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/categories?post=273166"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/tags?post=273166"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}