{"id":288783,"date":"2026-09-18T08:50:39","date_gmt":"2026-09-18T08:50:39","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-pa\/288783\/"},"modified":"2026-09-18T08:50:39","modified_gmt":"2026-09-18T08:50:39","slug":"up-escalator-is-down-at-erie-barnes-noble-what-shoppers-need-to-know","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-pa\/288783\/","title":{"rendered":"Up escalator is down at Erie Barnes & Noble. What shoppers need to know"},"content":{"rendered":"

\"As<\/p>\n

As of Sept. 10, the up escalator at Barnes and Noble at 5909 Peach St. is not in service. Managers say that repair calls have been placed for the escalator.<\/p>\n

Nicholas Sorensen\/Erie Times-New<\/p>\n

USA TODAY Network, Reuters<\/p>\n

The escalators at Barnes & Noble at 5909 Peach St. have been a source of frustration for patrons this year.<\/p>\n

The Erie Times-News confirmed Sept. 14 with the Barnes & Noble corporate office in New York that the up escalator for the Erie store is out of order due to recurring technical issues that have taken place since January.<\/p>\n

Barnes and Noble representatives state that the most recent issues were caused by a wind-related power outage.<\/p>\n

However, the escalator that travels down to the lower level of the store is functioning properly as of Sept. 14.<\/p>\n

Janine Flanigan, the vice president of floor design for Barnes & Noble Inc., stated that they have an active work order in place and are working with their repair partner to resolve the issue.<\/p>\n

“When escalators break down, we will always push for the quickest possible repair by the service engineers,” Flanigan wrote in an email. “If parts are needed, there can be a delay depending on the supply time. Our store escalators are serviced on a regular basis and generally we experience good reliability.”<\/p>\n

Flanigan continued, “sometimes repairs are unsuccessful, or new issues present themselves, in which case further repair orders are immediately submitted by the store, new parts ordered where necessary, and further repairs then carried out. In the event the service engineers advise that repair is unlikely to restore the reliability of the escalator, we will install new ones, with, at present, long lead times on new installations of generally over six months.”<\/p>\n

Flanigan said that engineers have recommended a repair for the escalator in the Erie store, and it is expected to be fixed to full working order. The timing of the work order completion remains unknown according to Barnes & Noble.<\/p>\n

Assistance still provided at Barnes & Noble<\/p>\n

There are other ways of going from floor to floor when visiting Barnes and Noble. <\/p>\n

Flanigan wrote that “customers continue to have access to the store by elevator and stairs, and our booksellers are happy to assist customers as needed.”<\/p>\n

The store has an elevator that provides access to the second floor of the store. Barnes & Noble uses a commercial hydraulic lift that can support 2,500 pounds and safely hold about 10 to 12 people.<\/p>\n

Customers that are in need of further assistance can contact the Erie Barnes & Noble at 814-864-6300.<\/p>\n

Contact Nicholas Sorensen at Nsorensen@usatodayco.com.<\/p>\n

This article originally appeared on Erie Times-News: Up escalator is down at Erie Barnes & Noble. What shoppers need to know<\/p>\n

Reporting by Nicholas Sorensen, Erie Times-News \/ Erie Times-News<\/p>\n

USA TODAY Network via Reuters Connect<\/p>\n

\"Concerns Concerns from customers are rising as the up escalator at the Barnes and Noble at 5909 Peach Street has had technical issues since early 2026. As of September 10, the escalator is not operational. Nicholas Sorensen\/Erie Times-New USA TODAY Network, Reuters <\/p>\n

Copyright Reuters or USA Today via Reuters Connect<\/p>\n

This story was originally published September 17, 2026 at 11:54 AM.<\/p>\n","protected":false},"excerpt":{"rendered":"As of Sept. 10, the up escalator at Barnes and Noble at 5909 Peach St. is not in…\n","protected":false},"author":2,"featured_media":288784,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[136,138,137],"class_list":["post-288783","post","type-post","status-publish","format-standard","has-post-thumbnail","category-erie","tag-erie","tag-erie-headlines","tag-erie-news"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/posts\/288783","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/comments?post=288783"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/posts\/288783\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/media\/288784"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/media?parent=288783"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/categories?post=288783"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/tags?post=288783"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}