told Action News back in February.<\/a><\/p>\nCattie said the billing problems have persisted, requiring him to regularly review his account for incorrect charges and dispute them when they appear.<\/p>\n
“E-ZPass should be doing something to catch this before they bill everybody. They’re billing the wrong party,” he said.<\/p>\n
The Pennsylvania Turnpike Commission told the Troubleshooters that its system has “undergone a couple software enhancements” and that it will “continue working with our vendor to improve accuracy.”<\/p>\n
The commission also advised customers to ensure their E-ZPass transponders are properly mounted so transactions can be processed through E-ZPass rather than relying on license plate images to identify vehicles.<\/p>\n
However, that solution would not help drivers such as Cattie when charges are linked to another vehicle.<\/p>\n
Drivers receiving wrong toll bills due to new Pa. plate design<\/p>\n
“It’s frustrating,” Cattie said.<\/p>\n
E-ZPass said customers who continue receiving incorrect toll charges do not need to submit a new Toll Dispute Form each time. According to E-ZPass, customers can request that their license plates be added to a manual review list for future Pennsylvania Turnpike transactions.<\/p>\n
Drivers with a zero or an eight on their license plates are encouraged to review their accounts for potential billing errors.<\/p>\n
Cattie said he has lost money in some cases after contacting turnpike agencies in other states too late to resolve disputed charges. He said motorists need to identify mistakes before it is too late to challenge them.<\/p>\n","protected":false},"excerpt":{"rendered":"Drivers with Pennsylvania’s redesigned license plates continue to report problems with E-ZPass toll charges, months after officials said…\n","protected":false},"author":2,"featured_media":310345,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[28,30,29],"class_list":["post-310344","post","type-post","status-publish","format-standard","has-post-thumbnail","category-pennsylvania","tag-pennsylvania","tag-pennsylvania-headlines","tag-pennsylvania-news"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/posts\/310344","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/comments?post=310344"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/posts\/310344\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/media\/310345"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/media?parent=310344"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/categories?post=310344"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/tags?post=310344"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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