BERKS COUNTY, Pa. – The United Way of Berks County is marking the 15th anniversary of something that has become an important community asset.<\/p>\n
The 211 hotline is turning 15 years old.<\/p>\n
The free phone service, which launched in October of 2011, offers confidential advice in multiple languages around the clock.<\/p>\n
\u201c211 is the resource for those non-emergency calls. So instead of 911, individuals are calling 211 for help connecting with a food pantry, help connecting with maybe homelessness prevention, or even getting connected to after-school programs,\u201d senior vice president of community impact, Ashley Chambers, said.<\/p>\n
The United Way says the hotline is a great resource, and the group is still working to raise awareness about it.<\/p>\n
\nCopyright 2026 Maranatha Broadcasting Co., Inc.. All Rights Reserved.\n<\/p>\n
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