{"id":58750,"date":"2025-12-12T04:08:08","date_gmt":"2025-12-12T04:08:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/us-pa\/58750\/"},"modified":"2025-12-12T04:08:08","modified_gmt":"2025-12-12T04:08:08","slug":"mail-mistake-delays-millions-of-letters-documents-to-pennsylvania-residents-2","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us-pa\/58750\/","title":{"rendered":"Mail mistake delays millions of letters, documents to Pennsylvania residents"},"content":{"rendered":"<p class=\"default__StyledText-sc-tl066j-0 gJuxXh body-paragraph\">BUTLER, Pa. \u2014 Pennsylvania State Representative Marci Mustello\u2019s office noticed something out of the ordinary last month as some of her constituents started coming into her office with the same issue.<\/p>\n<p class=\"default__StyledText-sc-tl066j-0 gJuxXh body-paragraph\">\u201cIt was probably the week before Thanksgiving, we suddenly had an uptick in the number of people that were coming in and asking about their vehicle registrations,\u201d said Mark Burd, District Aide to Mustello.<\/p>\n<p class=\"default__StyledText-sc-tl066j-0 gJuxXh body-paragraph\">Burd said people were coming in and saying they had paid their registration fee, the money came out of their accounts, but they never received the actual registration.<\/p>\n<p class=\"default__StyledText-sc-tl066j-0 gJuxXh body-paragraph\">\u201cNow that happens from time to time. That might happen once every couple weeks, but now this is now occurring a couple dozen times a day,\u201d he told Channel 11\u2019s Andrew Havranek.<\/p>\n<p class=\"default__StyledText-sc-tl066j-0 gJuxXh body-paragraph\">The State Department of General Services found out over the weekend that from November 3 until December 3, nearly 2.7 million pieces of state mail were never sent out. The state said the third-party company hired to sort and help send mail from different departments to people who live in Pennsylvania stopped sorting the mail. They\u2019ve since been fired.<\/p>\n<p class=\"default__StyledText-sc-tl066j-0 gJuxXh body-paragraph\">Burd said all of the people who have come into Representative Mustello\u2019s office had problems related to PennDOT mail and car registrations.<\/p>\n<p class=\"default__StyledText-sc-tl066j-0 gJuxXh body-paragraph\">Her office can help. Burd said he\u2019s printed many car registrations over the last few weeks.<\/p>\n<p class=\"default__StyledText-sc-tl066j-0 gJuxXh body-paragraph\">\u201cConstituents can stop in at any time if they\u2019re looking for something from the state, if it\u2019s PennDOT related, or if it\u2019s revenue related, please come in, we can help track things down for you,\u201d he said.<\/p>\n<p class=\"default__StyledText-sc-tl066j-0 gJuxXh body-paragraph\">Another concern is for seniors and adults with disabilities who receive money from the rent rebate program. The state has hired a new company to sort the backlogged mail and say anything that was expected to come in the mail last month should be delivered sometime in the next week.<\/p>\n<p class=\"default__StyledText-sc-tl066j-0 gJuxXh body-paragraph\">With the rent rebate deadline coming up on December 31, Burd says, give it some time if you\u2019re expecting mail next month.<\/p>\n<p class=\"default__StyledText-sc-tl066j-0 gJuxXh body-paragraph\">\u201cIf you haven\u2019t heard something by mid-January, it\u2019s a good idea to check with us or check with your local state representative,\u201d he said.<\/p>\n<p class=\"default__StyledText-sc-tl066j-0 gJuxXh body-paragraph\">Download the <a href=\"https:\/\/www.wpxi.com\/mobile-apps\/\" rel=\"nofollow noopener\" target=\"_blank\">FREE WPXI News app<\/a> for breaking news alerts.<\/p>\n<p class=\"default__StyledText-sc-tl066j-0 gJuxXh body-paragraph\">Follow Channel 11 News on <a href=\"https:\/\/www.facebook.com\/wpxi\" rel=\"nofollow noopener\" target=\"_blank\">Facebook<\/a> and <a href=\"https:\/\/twitter.com\/WPXI\" rel=\"nofollow noopener\" target=\"_blank\">Twitter<\/a>. | <a href=\"https:\/\/www.wpxi.com\/video\/\" rel=\"nofollow noopener\" target=\"_blank\">Watch WPXI NOW<\/a>,<\/p>\n<p>TOP STORIES FROM CHANNEL 11 NEWS <\/p>\n<p class=\"default__StyledText-sc-tl066j-0 gJuxXh body-paragraph body-copyright\">\u00a92025 Cox Media Group<\/p>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n","protected":false},"excerpt":{"rendered":"BUTLER, Pa. \u2014 Pennsylvania State Representative Marci Mustello\u2019s office noticed something out of the ordinary last month as&hellip;\n","protected":false},"author":2,"featured_media":58751,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[32136,32143,23232,32141,3027,869,32137,32139,32142,139,859,28,30,29,74,13270,32140,32138,1274,420,860],"class_list":["post-58750","post","type-post","status-publish","format-standard","has-post-thumbnail","category-pennsylvania","tag-andrew_harannik","tag-andrew_heranic","tag-bird","tag-burdge","tag-butler","tag-channel_11","tag-marcy_mostello","tag-mark_bird","tag-mostello","tag-news","tag-ott_news","tag-pennsylvania","tag-pennsylvania-headlines","tag-pennsylvania-news","tag-pittsburgh-news","tag-representative","tag-state_department_of_general_services","tag-state_representative","tag-thanksgiving","tag-video","tag-wpxi-news"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/posts\/58750","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/comments?post=58750"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/posts\/58750\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/media\/58751"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/media?parent=58750"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/categories?post=58750"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us-pa\/wp-json\/wp\/v2\/tags?post=58750"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}