EL PASO, TEXAS (KFOX14/CBS4) — Data obtained by KFOX14/CBS4 reveals thousands of calls to the city’s 3-1-1 system reporting potholes over the past few years.
Data reveals the amount of potholes reported in El Paso for the past several years:
2023 – 2,765 potholes reported2024 – 2,013 potholes reported2025 – 2,739 potholes reported as of November 17th
Randy Garcia, the city of El Paso’s street and maintenance director, said, “We roughly average currently about 4,000 work orders.”
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The city allocates millions annually for street maintenance and repair, with approximately $7 million specifically for pothole repair and an additional $10 million for resurfacing activities.
Despite crews working weekdays and sometimes weekends, Garcia noted, “The amount of staff and equipment we have, it’s not enough to take care of the amount of center line miles, the amount of miles, the amount of roads we have within the city of El Paso.”
He added that weather and current street conditions are major factors contributing to pothole formation.
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According to documents requested by KFOX14/CBS4, over the past two years, 58 claims have been filed by drivers for vehicle damage caused by potholes within the city of El Paso.
However, the city could not provide information on payouts for these claims.
Residents are encouraged by city officials to continue reporting potholes through the 3-1-1 system to help prioritize repairs and identify frequently affected areas.
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