UMC Health System (602 Indiana Ave) in Lubbock has been named as one of the Top 100 Best Hospitals for Patient Experience by the Women’s Choice Award, recognizing excellence in clinical outcomes, patient satisfaction, and accreditations. UMC won the award in several categories and scored “excellent” in several key areas.
Criteria Behind the Women’s Choice Award Selection
The Woman’s Choice Award uses ” developed objective criteria” to score hospitals in several areas of safety and service for both women and men. You can drill down on their methodology for each category here, but suffice it to say it primarily centers around accreditations, scientifically conducted patient surveys, and in categories like “wait time,” the literal time spent waiting.
Read More: How Lubbock’s Two Major Hospitals Rank Against Others In Texas
Categories That UMC Won “Best Hospital”
Obstetrics, minimally invasive surgery, orthopedics, cancer care, comprehensive breast care, women’s services, mammogram, knee and hip replacement, and “for patient experience.” This means UMC was in the top 4% or better of all hospitals reviewed in these categories. UMC was in the top ONE percent for breast care, a truly remarkable achievement. UMC also scored “Excellent” on preventing hospital-borne infections, a vitally important metric for positive patient outcomes. In-hospital infections can be fatal.
Read More: Eight Texas Hospitals Lauded As Best In The Nation By Experts
Why These Scores Matter For Everyone
While these metrics may be primarily focused on women, the outcomes can help anyone decide where to receive care. Many of the aforementioned “Best” categories absolutely affect men, like orthopedics, as we all have muscles.
Groups like the Women’s Choice Award create transparency and accountability in healthcare, something every patient should have the right to review. Since UMC is such a major hospital for Lubbock and the surrounding areas, it should give many patients confidence in the care they’ll receive there, for both women and men.
WARNING: Ten Texas Hospitals Earn Worst “D” Grade in 2025 Ratings
The following ten hospitals in Texas received dismal “D” ratings for patient safety from the independent Leapfrog Group, a non-profit patient advocacy organization. Included in the rankings are serious, life-threatening “never” events like foreign objects being left in the body after surgery, neglectful events like patient falls and bedsores, and administrative problems like poor nurse communication and bad billing practices.
Gallery Credit: Renee Raven