HOUSTON – Rideshare services like Uber and Lyft are widely used across Houston, from downtown and the Heights to the suburbs. While they offer convenience, safety experts say riders should stay alert and take precautions before every trip, especially when riding alone or at night.
Here are some easy safety tips riders should keep in mind.
Before you get in the car
Confirm the ride details
Check the license plate, vehicle make and model, and driver photo in the app before entering. If anything does not match, do not get in the car.
Ask the right question
Drivers should confirm your name. Instead of saying your name first, ask, “Who are you here for?”
Share your trip
Use the app’s trip-sharing feature so a trusted contact can follow your route in real time.
Trust your instincts
If something feels off, cancel the ride and request another one.
During the ride
Sit in the back seat
Experts recommend sitting in the back for personal space and easier exits.
Watch the route
Follow along on the app or your own GPS to make sure the driver is taking the correct route.
Limit personal details
Avoid sharing information about where you live, your routine, or whether you are alone.
Stay alert
Avoid falling asleep or becoming overly distracted during the ride.
If you feel unsafe
Use in-app safety tools
Most rideshare apps have an emergency button that connects riders directly to 911 or local emergency services.
Call someone you trust
A phone call can deter inappropriate behavior and alert others to your location.
End the ride if needed
Ask the driver to pull over in a public, well-lit area and exit the vehicle if you feel uncomfortable.
After the ride
Rate and report
Leave an honest rating and report any concerning behavior through the app.
Save trip details
Screenshots of the driver’s name, license plate, and route can be helpful if follow-up is needed.
Rideshare trips are a common way to get around Houston, but riders should trust their instincts and take action if something doesn’t feel right.
If you believe a crime has occurred, contact Houston police or local law enforcement immediately.
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