El Paso’s first snow day of 2026 gave us a moment to feel like we were the main characters of a Hallmark holiday movie, but the aftermath has been anything but magical.

After a weekend filled with rain, snow, and fog, potholes began popping up across the city almost overnight. Drivers quickly took to social media to vent frustrations about sudden craters appearing on familiar roads. 

FitFam El Paso shared photos and videos showing the damage, noting that while many of the reported potholes were on the Eastside, drivers across El Paso were encountering the same problem citywide.

Read More: Winter Storm Targets Texas—El Paso Could See Snow

El Pasoans Should Report Pot Holes, Here’s How

The sudden spike in road damage has left many El Pasoans wondering what to do next. The City of El Paso is encouraging residents to report potholes so crews can prioritize repairs. Potholes can be reported through the city’s online service request system or by calling 311, helping officials track the most impacted areas.

In response to the surge in reports, the city says it is making temporary repairs. City Representative Cynthia Boyar Trejo explained that due to winter conditions and the volume of damage, crews are using cold mix asphalt to stabilize roads quickly. These fixes may not look pretty, but they are intended to keep roads safe until weather conditions allow for permanent hot mix repairs.

Read More: PHOTOS: El Paso’s Winter Storm 2026 Recap

 

City Of El Paso Denies Damage Claims

However, for drivers hoping the city might help cover vehicle damage caused by potholes, the answer appears to be no. FitFam El Paso shared a photo of a claim denial letter sent by the Office of the City Attorney.

The letter that was shared states that after reviewing claims, the city determined it is not legally liable for property damage caused by road conditions like potholes. It cites Texas law, explaining that government entities are not responsible for damages resulting from real property conditions, including potholes. The letter also notes that claims are being formally denied unless further legal steps are taken.

 

PHOTOS: First Snow Day in El Paso, TX 2026

Gallery Credit: Iris Lopez/KISS El Paso Facebook

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Gallery Credit: CANVA