HOUSTON, Texas (KTRK) — A Houston woman reached out to ABC13 for help after she said 3-1-1 has given her no answers about why solid waste would remove landscaping rocks from her property.

“Where are the rocks? Where are the stones?” Maria Trevino said that was her reaction on Sept. 18 when she came home and noticed large landscaping stones were missing from her property.

Trevino said she placed those stones on the corner of her property about a year and a half ago after suffering years of drivers missing the curve in front of her house and driving into her yard.

“Ever since I had put them in that design, I never had that problem again,” Trevino said.

Now, she said she fears for her safety again.

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Cameras on her property trigger on Sept. 18 at 10:03 a.m. when a car drives by.

In the video, you can see the rocks strategically placed. Then, at 10:06 a.m., the cameras are triggered again. This time, the stones are gone, and a large piece of machinery can be seen dumping something heavy into their truck.

Yard waste pickup was scheduled for Trevino’s property on Sept. 16, so she assumed the City of Houston’s heavy trash team was doing its pickup a few days late and mistakenly picked up her stones.

“The stones weren’t trash, they were there for a reason,” Trevino said.

That day, Trevino said she reached out to 3-1-1 to try to find a solution. She followed up with them on Sept. 26 and again on Oct. 23, over a month after the initial incident. Trevino said 3-1-1 continues to give her report numbers, but no one has followed up with her.

“I would like for them to bring me some stones to put there to replenish the ones that were taken, and that way I can have some kind of protection,” Trevino said.

Since the rocks were removed, Trevino said no cars have driven up on her property, but she worries it’s only a matter of time.

“Here comes the weekend, and I dread it every weekend that passes because it usually happens between Thursday and Monday,” Trevino said.

Eyewitness News reached out to 3-1-1 to see what can be done to help Trevino. We also pointed her towards filing a claim with the city, but claims are rarely paid out.

Our previous reporting shows that only 17% of claims were paid out by the city between 2022 and 2024.

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