Visitors will be greeted by a simplified home page that says, “Hello, Austin. How can we help you today?” with a search bar.
AUSTIN, Texas — The city of Austin is launching a new website on Thursday that it says will provide an “improved user experience.”
Visitors will be greeted by a simplified home page that says, “Hello, Austin. How can we help you today?” with a search bar.
The city said the website will provide “a modern look and better functionality” and visitors will be able to quickly find information and city services.
The new website is part of an initiative to improve the city’s digital services. Visitors will find a cleaner page structure, more intuitive navigation and search and “an improved user experience,” according to a release from the city of Austin.
“The launch of the new and improved AustinTexas.Gov has been a long time coming, and I am proud to say that the City of Austin website is now the most efficient place to connect Austinites with the information and resources they need,” said City Manager T.C. Broadnax. “We have worked hard to make everything on the site easier to find and navigate – whether that’s adopting your next pet, viewing your recycling schedule or paying your utility bill.”
The website will have a consistent style across city departments and have accessibility features to serve all Austinites. For those who need detailed information on a particular program, service or department, search capabilities have been updated with filtering options and better indexing and functions to return more accurate results.
Community feedback gathered in the initial planning phases of the design helped guide the new site’s features. In the upcoming weeks, the city will be taking additional feedback by prompting site visitors to complete a short survey.
The website is expected to go live at 8 a.m. on Thursday. If there are any problems during the switch, AustinTexas.gov will revert to the current site while any issues are resolved.