Plagued by a rampant rodent…
A San Antonio mother says a tiny mouse, with a king-sized appetite started terrorizing her kitchen by eating everything in sight.
The problem started within hours of her moving into her new apartment.
After getting nowhere with her new property manager, she reached out to FOX SA’s Investigative Problem Solver Darian Trotter.
“I’m about to have a baby in two weeks, and I’m stressed out,” said Kayla Walker.
When Kayla Walker moved her family from Virginia to Balcones Heights, she was excited to settle into her new apartment at The Gobi. Until she wasn’t.
“I didn’t put no furniture in here and nothing because I don’t I’m not comfortable,” said Walker.
She became uncomfortable almost immediately after signing her lease.
During her walk through, she says she noticed what she describes as deplorable conditions on day one.
“It was roach eggs and poop and trash and stuff behind the stove and in the cabinets between my stove and just like in crevices of the closets and stuff like roach eggs and doo, doo and stuff like that inside the cracks,” explained Walker.
Kayla says she was able to get property managers to make the apartment more move-in ready, but her problems were far from over.
“I have a ring camera,” Walker said. “That’s a ring camera, you know.”
Her security camera caught her rampant rodent in the act.
Watch closely… You’ll see her unwanted house guest swipe a whole slice of pizza and disappear.
“The pizza got snatched behind the stove,” Walker said.
She says the pizza was on the top of the stove one minute, and gone in the blink of an eye.
“I kept seeing the head poking up, and I was just looking and then at the last 13 seconds, that’s when it just snatched it, snatches it behind the stove real fast,” Walker said. “The way it snatch the pieces behind, it’s like, it’s like a human hand, you know, it was fast, very fast.”
She’s not sure if the rodent acted alone, but she says the video does explain the scratching noises inside her stove.
It also explains why the bananas for the kids, and her Chinese take-out were sampled.
“I had Chinese food in the oven, in the takeout thing, and it bit a hole in the side of it, and was taking food out the side of the container,” Walker said. “But like I said, sometimes I would think it was the ice maker until I seen the bite mark in my food.”
When we met with Kayla she showed us around.
We noticed the window in her dining area wasn’t secure. The medal was mangled and there were jagged pieces of glass.
The light cover above her dining room table appeared to be full of roach droppings, and roach eggs.
“I don’t put I didn’t put nothing up,” Walker said. “I don’t have no tv in here. I didn’t put no furniture in here and nothing because I don’t I’m not comfortable. I’m not comfortable at all.”
I wasted no time going to the front office to ask what’s being done to address Kayla’s concerns. I was interrupted and asked, not once but twice if I was in any way related to Kayla.
Not sure, why but…
After explaining a second time, I’m FOX SA’s Investigative Problem Solver, the front office manager very smugly said, “No comment.”
“I shouldn’t have to jump over all these hurdles and have to do all these extra things that should have been taken care of before, before I moved into the apartment,” said Walker.
The property manager did respond to our request, saying “The rodent issue was addressed immediately” and “There was a follow up inspection and additional treatment.”
That aside, we got Code Enforcement involved.
Officers issued three notices of violations; including one for a light gap on the front door near the locks and knob.
The same for the window in the dining room, and another for what code enforcement describes as the live roach and rodent infestation.
Property managers were given 10-days to address the violations or face stiff fines.